Southwest Federal Credit Union - Albuquerque Metro and San Juan County, NM

10/16/2023

OFFICE HOURS UPDATE- October 25th, 2023-

All offices will be closing early at 12:00pm for annual employee training. We will resume normal business hours on Thursday October 26th, 2023.

Please visit our website or contact us at 505-243-6751 for assistance.

12/30/2022

Holiday Hours-

All of our office locations will be closed on Saturday, December 31st, 2022.

Offices will also be closed on Monday January 2nd, 2023, returning to normal business hours on Tuesday January 3rd, 2023.

Happy New Year!

12/22/2022

Holiday Office Hours

12/23/22 8:30am-12:00pm (All Offices)
12/24/22 Closed
12/26/22 Closed
12/27/22 Normal Office hours

12/30/22 8:30am-3:00pm (All Offices)
12/31/22 Closed
1/2/2023 Closed
1/3/2023 Normal Office Hours

08/31/2022

Office Hours Update North Valley location-

We will be closing the North Valley branch at 3:00pm today due to scheduled maintenance.

Please visit our office located at 8111 Harper Road NE, Albuquerque, NM 87111 or call our help line at 505-243-6751.

08/24/2022

Office Hours 9/5/22

All Southwest Federal Credit Union offices will be closed in observance of Labor Day on Monday September 5, 2022.

Please seek out our website wwwsfcunm.org or our mobile app for your banking needs.

08/11/2022

Help Line Phones-

At the moment we are working through an issue with our main phone line at 505-243-6751. We are working on resolving this issue immediately. Online banking is still currently functioning. You may email us at [email protected] if you need immediate assistance and we will return a call to you. We will continue to update the progress on this fix. Thank you for your cooperation.

08/09/2022

UPDATE OFFICE HOURS

Telecom Update—We will be performing updates to our telecommunications platform on Wednesday August 10th starting at 3:00pm. This means our offices will be closing at 3:00pm. This update will affect our online banking, phones, and mobile banking. All systems should be up and running fully within 45 minutes of this system update.

Thank you for your cooperation.

06/13/2022

Offices Closed Monday June 20, 2022-

In observance of the Juneteenth holiday all Southwest Federal Credit Union Offices will be closed on Monday June 20th, 2022.

We will reopen for normal business hours on Tuesday June 21st.

06/10/2022

Call Center Update- We have fixed the issue that occurred with our phones this morning. Our helpline of 505-243-6751 is now currently up and available for calls.

Thank you for your patience.

06/10/2022

Call Center Phones- Our line of 505-243-6751 is currently experiencing connection issues.

We are working quickly to have this up and running. We anticipate the fix within the next two hours.

Thank you for your patience.

Please check here or our website for updates regarding this issue.

05/31/2022

Call Center UPDATE-

Our phones are currently up and running at the affected line of 505-243-6751. We have tested this and all phones for our call center team are up and running.

Thank you for your patience.

05/31/2022

CALL CENTER - Currently we are working through an issue with our phone line 505-243-6751 that has caused it to be down as of 10 am today.

We are working quickly to resolve this issue. Currently we are anticipating the fix to be as long as a few hours. We hope to have this fixed by today's workday.

We apologize for the inconvenience. If you would like for our team to call you please reach out via Facebook messaging and provide your number. We will seek out direct contact with you. You may also reach us at [email protected] for any communication with our offices.

In the meantime our website is functional as is our remote capture banking feature for deposits.

Please seek out your online account for immediate details.

Your best interest is our business.