08/01/2026
Eighteen months ago, Pietra and I were given the opportunity to purchase the Pascone Agency. Looking back, I'm amazed at how quickly that time has passed—and even more amazed by how much I've learned along the way.
Owning an insurance agency has been both rewarding and humbling. Every day brings something new to learn, a new challenge to solve, and another opportunity to help someone protect what matters most. I truly enjoy what I do, and that's largely because of the people I'm fortunate enough to work with and serve.
First and foremost, I want to thank our customers. Whether you've been with this agency for many years or have just recently trusted us with your insurance, thank you. We never take that trust for granted. It is a privilege to help protect your families, homes, vehicles, businesses, and dreams.
I also want to publicly recognize Debbie Blake
There are people who simply do their jobs well, and then there are people who make everyone around them better. Debbie has been that person for me. Her knowledge, professionalism, patience, and willingness to share her experience have been invaluable throughout these past 18 months. She has been an incredible mentor and a steadfast member of our team, and I honestly don't know what this transition would have looked like without her guidance.
I'd also like to thank Shawn Reese, whose positive attitude and dedication to taking care of our customers help make our office a better place every day.
One thing we've tried to build is an agency that is genuinely available to our clients. We answer the phone. We return calls. We take the time to explain coverages instead of rushing through conversations. And when someone brings us a situation that seems complicated or difficult to insure, we don't start by looking for reasons we can't help—we start by looking for ways we can.
That commitment has allowed us to help people with everything from everyday home and auto insurance to more unique risks and situations that require extra attention and experience.
As I reflect on these first 18 months, I feel incredibly grateful—for the opportunity, for an outstanding team, and most of all for the relationships we've built with so many wonderful people in our community.
Thank you for allowing the O'Brien Agency to earn your trust. We don't take it lightly, and we'll continue working every day to be the kind of agency that is easy to reach, easy to work with, and always ready to help.
Here's to the next chapter.
