09/19/2026
We are happy to share that LOCO’s core system was restored at approximately 9:00 PM last night!
Our team worked through the night and into the early morning hours to complete the restoration process and carefully verify our system information and transactions.
We also want to provide some clarification regarding transactions during the outage:
• ACH transactions processed as normal during the outage.
• Direct deposits were processed as normal during the outage.
•Any ACH transactions that required additional processing were reviewed and properly posted to the appropriate accounts.
With the core system restored, debit cards should now be operational.
Online Banking is coming next week! We do not have a specific day or time for when it will be fully available yet, but we will keep you updated as we get closer. This will also include Bill Pay. As Online Banking comes back online, we may come across items that need additional attention or issues that need to be resolved. Please know that we will address and resolve those as they are identified. Our team will continue monitoring everything closely as we work through the final steps.
We also want to give a HUGE thank you to our LOCO team. Our staff worked late into the night and into the early morning hours to help get everything restored, reviewed, and verified. We are incredibly grateful for their dedication and willingness to be here for our members.
And to our members, we can’t thank YOU enough!!Your patience, understanding, and support throughout these past several days have meant so much to our entire LOCO team. We know this has been frustrating and inconvenient, and we truly appreciate you sticking with us.
We’re finally getting back to normal, and we’re so happy to be moving in the right direction!
Keep checking back here for updates. We’ll let you know as soon as Online Banking and Bill Pay are fully available.
