IAA-Resolution provides annual health coverage for individuals and organizations and access to over 500 hospitals and clinics in Uganda and East Africa. We make a difference in healthcare finance for over 100,000 East Africans. IAA-Resolution is a partnership of IAA Healthcare (a HMO that is part of the IMG Group) and Resolution Health East Africa (which owns Resolution Insurance in Kenya and Tanz
ania). The partnership has over 20 years of combined proven track record in healthcare management expertise, covering over 100,000 lives in East Africa. It has a wide range of local, regional and international healthcare and miscellaneous benefit offerings. IAA-Resolution continually develops better healthcare solutions, expanded access of its East African panel of providers and a wider variety of benefits for the Ugandan market. It has a wide range of in-patient and out-patient product offerings, providing unique coverage options for individuals and organizations. Our products offer an unparalleled level of cover with notable inclusions. Medical service providers: Members joining under the partnership can access any of the over 500 accredited medical facilities in Uganda, Kenya, Tanzania or South Sudan. Our members can be served at 5 locations in major cities and towns in East Africa and have access to an 24 hour emergency hotline locally or while travelling internationally. IAA-Resolution is committed to service and take pride in our red carpet service culture, meeting members’ needs in a personalized and efficient manner. Management and staff: We are experienced, dedicated and committed professionals, fully committed to fair and effective recruitment, development, motivation and recognition of staff and providing them with the tools, training and support to achieve excellence in member satisfaction. Financial stability and reinsurance: The partnership has a sound financial basis to take care of any occurrences. It protects customers by spreading the risk across a wide base, managing members’ healthcare budget through structures that control delivery costs and having suitable reinsurance to minimize exposure to unmitigated risks.