Ombudsman of Financial Services

Ombudsman of Financial Services The OFS resolves non-bank financial services disputes, free of charge, in a fair and accessible way,

Read all about the June OmbudsDay article, dubbed "What You Need to Know About Retirement Funds: How to Lodge a Complain...
10/06/2026

Read all about the June OmbudsDay article, dubbed "What You Need to Know About Retirement Funds: How to Lodge a Complaint with the Ombudsman of Financial Services."

https://www.ombudsfs.org.sz/media/news/docs/June%202026%20OmbudsDay%20Article.pdf



Always ask your Financial Services Provider to clearly explain the risks associated with any investment.Understanding po...
09/06/2026

Always ask your Financial Services Provider to clearly explain the risks associated with any investment.
Understanding potential losses is just as important as understanding potential gains.
Empower yourself with knowledge!


The 2023/2024 Annual Report is now available on the OFS website. Click the link below to access it.https://www.ombudsfs....
04/05/2026

The 2023/2024 Annual Report is now available on the OFS website. Click the link below to access it.
https://www.ombudsfs.org.sz/about/reports/docs/OFS%20Annual%20Report%202023-2024%20-%2029042026.pdf

| Happy International Worker's Day l"No work is insignificant. All labour that uplifts humanity has dignity." - Martin L...
01/05/2026

| Happy International Worker's Day l

"No work is insignificant. All labour that uplifts humanity has dignity." - Martin Luther King.



Catch the OFS at the FRA's Imali Yakho VOC programme now at 4pm where Mbongeni Sibandze is unpacking Retirement Funds co...
30/04/2026

Catch the OFS at the FRA's Imali Yakho VOC programme now at 4pm where Mbongeni Sibandze is unpacking Retirement Funds complexities.



A Double Celebration - a Ruby Jubilee!Happy 40 years of Royal Reign, Your Majesty!
24/04/2026

A Double Celebration - a Ruby Jubilee!
Happy 40 years of Royal Reign, Your Majesty!



The Ombudsman of Financial Services (OFS ) joins the Nation in wishing His Majesty a Happy 58th birthday!
19/04/2026

The Ombudsman of Financial Services (OFS ) joins the Nation in wishing His Majesty a Happy 58th birthday!



The OFS will close at 12: noon today. Normal business operations will resume on Tuesday, 7 April 2026 at 08:00.
02/04/2026

The OFS will close at 12: noon today. Normal business operations will resume on Tuesday, 7 April 2026 at 08:00.


|Public Notice|The OFS wishes to notify its stakeholders that our business operations will be suspended tomorrow, 27/03/...
26/03/2026

|Public Notice|

The OFS wishes to notify its stakeholders that our business operations will be suspended tomorrow, 27/03/2026. Normal business operations will resume Monday, 30/03/2026.


Commemorating World Consumer Rights Day at Motjane Inkhundla.Today, we successfully observed World Consumer Rights Day b...
19/03/2026

Commemorating World Consumer Rights Day at Motjane Inkhundla.

Today, we successfully observed World Consumer Rights Day by hosting a high-level advocacy event at the Motjane Inkhundla. This initiative served as a platform to educate consumers on the processes, mandate, functions of the OFS and the protection of consumer interests.
We were honored to be joined by esteemed dignitaries, the Hon. Minister of Commerce, Industry and Trade, Mancoba Khumalo and other dignitaries.



Address

3rd Floor Ingcamu Building, Mhlambanyatsi Road
Mbabane
H100

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 16:00

Telephone

+268 24044464

Website

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