24/08/2026
What does it take to run a 7 to 9 figure e-commerce business on AI?
That was the question in the room at AI Scaling Live Singapore, organised by Scale Insights alongside Million Dollar Sellers, the community for e-commerce owners scaling from 7 to 9 figures. Operators flew in from Southeast Asia, the US and ANZ. Business owners mostly trading in more currencies than they would like.
Our Country Manager for Singapore, Shawn Shen, opened with his own experience of change management and where AI has fitted into it since. Then how AI is working inside the WorldFirst business, and what that means for sellers trying to maximise each dollar across their international operations.
Two things came through from the day.
1. AI implements at scale, but the taste has to be yours. Competitor research, supplier evaluation, the proposition to customers, the visuals, the copy. Hand all of that over and you get the same average output as a million other sellers. AI also only runs well on systems you have already designed. Write the SOPs first, then bring in the agent.
2. Same logic on the money side. One single login, one single ledger to collect, hold, earn, convert and pay across markets, so nobody is reconciling four banks at month end. World Card, WorldFirst's multicurrency corporate card, with 0% FX fees on any transaction and 1.2% unlimited cashback. Interest on daily balances too, so cash sitting between restocks is doing something.
We are also delighted to have reconnected with Teresa Widodo from TikTok on stage, on how brand content is rewriting the seller playbook.
Thank you Leslie Chong, Ivan Ong and the Scale Insights team, and everyone who spent the weekend with us.
The sellers who win the next few years will not be the ones with the best prompts. They will be the ones who knew what they were building before the agent showed up.
