03/11/2026
Security notice from BitcoinWalletSG
3 November 2026
On 2 November, someone attempted to gain access to our business accounts. We are still investigating what, if anything, was accessed. As a precaution, we are asking all customers to take note of the following until further notice:
We will never contact you to request anything. No seed phrases, no passwords, no verification, no firmware updates, no refunds. If you receive a message from "BitcoinWalletSG" asking you to do something, it is not from us.
Do not click any links in emails claiming to be from us, even if they mention your order. Delete the message.
Never share your recovery seed phrase with anyone, for any reason.
If you need to reach us, please send a message on WhatsApp to 9171 2373
Rgds,
QH