03/08/2026
Empowering Communities through Awareness!
NRSP conducted community awareness sessions on the Grievance Redressal Mechanism (GRM) under the Karachi Water and Sewerage Services Improvement Project (KWSSIP) in Essa Nagri and Welfare Colony. Community members were informed about both the KWSSIP-PIU GRM system and the community based GRM mechanism implemented by NRSP, enabling them to register complaints, share feedback, and seek timely resolution of project related concerns. These sessions strengthened community participation, transparency, and accountability, fostering greater trust between communities and government departments.
# GRM