09/02/2022
We are looking for talented candidates for the INBOUND CAMPAIGN, please read the requirements carefully then apply for this role.
What You’ll Do?
You will troubleshoot and resolve customer service inquiries while building a relationship with the customer, You will exceed customer satisfaction, efficiency metrics, and issue resolution targets, Continuously look for areas of improvement, and communicate trends in customer calls to leadership as appropriate, Simultaneously navigate multiple software applications and technologies.
You will demonstrate conflict management skills and maintain professional composure You will listen to our customers and use your expertise, creativity, and passion to explore our products and convince your customers to get services from Virtuoso Solution.
What You’ll Need?
1) Strong problem-solving skills and the ability to think analytically while working in a fast-paced environment.
2) Excellent communication and relationship-building skills.
3) Passion for helping others.
4) You enjoy putting the Customer first having experience in a customer-facing environment.
5)Technology navigation skills, proficiency in a technology-driven business.
6) Ability to maintain the required internet speed of at least 15 Mbps (download) and 5 Mbps (upload) to support voice traffic and HTTPS web traffic using a hard-wire Ethernet internet connection (no WiFi).
7)A workspace that is free from noise or distraction (Virtuoso Solution provides all necessary computer equipment).
😎 You are fluent in verbal and written
English.
Virtuoso Solution is one of the world’s largest online destinations for home-based work. Whether you work in our office, or from home, our support will always be with you. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Virtuoso Solution will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking if you will have those skills that we are looking for.