We are an innovative force in the life insurance industry who pioneered investment-linked or unit-linked insurance in the Philippines in 2002. Our commitment is to provide accessible and affordable health and wealth protection solutions to Filipinos. We continue to be one of the leading insurers in the country, ranking first in terms of Total Renewal Premium Income from Variable Life Insurance Pro
ducts* and in terms of New Business Annual Premium Equivalent** in Q1 2023, according to the Insurance Commission. For two consecutive years, we have been awarded as the International Life Insurer of the Year for the Philippines. Pru Life UK and Prudential plc are not affiliated with Prudential Financial, Inc., (a company whose principal place of business is in the United States of America), Prudential Assurance Company Limited (a subsidiary of M&G plc, a company incorporated in the United Kingdom), Philippine Prudential Life Insurance Company, Prudentialife Plans, Inc. Pru Life UK is a life insurance company and is not engaged in the business of selling pre-need plans. Pru Life UK is headquartered in 9/F Uptown Place Tower 1,1 East 11th Drive, Uptown Bonifacio, Taguig City 1634, Metro Manila, Philippines. Our main customer center is located in G/F Cluster 2, Uptown Parade, Megaworld Blvd. corner 36th street Uptown Bonifacio,Taguig City 1634, Metro Manila, Philippines. PRU Customer Assistance Team contact details: +63 (2) 88875433 (within Metro Manila) and 1-800-107785465 (for domestic toll-free via PLDT landline); email: [email protected]
The PRU Customer Assistance Team processes customer concerns based on applicable timelines provided by the law. Visit www.prulifeuk.com.ph/en/contact-us/ for the complete list of our branches. Pru Life UK is legally permitted to provide financial products or services in the Philippines as regulated by the Insurance Commission. The Insurance Commission’s head office is located in 1071 United Nations Avenue Ermita, Manila, Philippines. Their Cebu District office is located Unit 17, Ground and Second Floors, The Gallery, Pope John Paul II Avenue, Barangay Kasambagan, Cebu City, while
their Davao District office is in Door 2 & 3, 3rd Floor of YAP Building Quimpo Boulevard, Ecoland, Davao City. Visit www.insurance.gov.ph/contact-us/ for the Insurance Commission’s complete contact information. Notes:
* Renewal Premium Income from Variable Life Insurance Products – premium collected for existing policies
**New Business Annual Premium Equivalent (NBAPE) – premium for a new policy paid in a year
