16/11/2020
TYPHOON ULYSSES
Insurance Claims Advisory
If you have been affected by the recent typhoons that hit the country, here are the documents you need to prepare to file your claim:
1.MOTOR CLAIMS
For MOTOR INSURANCE claims:
Policy Number
Vehicle Details (i.e. plate number, make model, etc.)
Assured’s Name
Current Location of Vehicle
Mobile Number and Landline Number (mandatory requirement)
Towing Destination
Mention the Flood Level (i.e. water reached tire/flooring level; water reached dashboard level; fully
submerged)
Documentary requirements:
Accomplished BPI/MS Accident Report Form
Photocopy of OR and CR
Driver’s license ID
Pictures (will greatly help)
2. Property Claims
Requirements:
1. Sworn Statement of Claim (form to be provided by adjuster)
2. Non-waiver Agreement (form to be provided by adjuster)
3. Photographs, if available
4. Detailed Estimate of Replacement/reconstruction Cost and Detailed Bill of Materials Prepared by
a Duly Licensed Contractor
5. Copy of Building Plan or Sketch Prepared by a Duly Licensed Contractor
6. Copy of Building Permit
7. Certified Copy of Declaration of Real Property and Transfer Certificate of Title
8. Lease Agreement (If lot/building belongs to other party) or Contract
9. Inventory of affected and unaffected items (for contents only)
Note:
The authority as adjuster is limited to the determination of the value of the loss and damage under
pertinent provisions of the Policy. Therefore, any request for documentation as well as any inquiries and
request for information should not be CONSTRUED as an admission of liability on the part of your
INSURERS, but rather, only as part of our inquiries and investigation.
Additional reasonable information may be requested should we find this necessary in the course of our
verification work. The documentary requirements will vary depending on the nature of loss and extent of
damages.
Claims Notification:
In the event of any loss that may give rise to a claim, the Insured or his designated personnel will advise
the Insurer immediately.
1. Initial loss advice should be made within twenty-four (24) hours following the occurrence of the
loss. The advice would be made via:
a) Telephone, confirmed via e-mail
b) Facsimile and/or e-mail by Insured to Insurers with the following information:
Policy Number
Date, time, and place of loss
Nature of the loss or damage
Brief description relating to the circumstances/loss discovery including comments as to
how loss could have occurred
The extent of loss or damage, with initial cost estimate of loss or damage, if such
information is already available
Contact details for survey (inspection/investigation)
2. Upon receipt by Insurers of the loss notification, Insurer will appoint a loss adjuster.
3. For urgent cases, in the event of a loss occurring after the normal business hours (i.e., Saturdays
& Sundays and Holidays), then Insured should endeavour to advise the representative of Insurers
at the respective landline phones as shown in the contact details section of this procedure. If this
is not possible, then notification should be made on the next working day.
Insurers will then contact the Nominated Loss Adjuster.
Upon receipt of the telephone advice or initial loss notification, the Nominated Loss Adjuster will
then contact the Insured’s representative to arrange the schedule of survey
(inspection/investigation).
Submission of Claim Documents:
Upon completion, Insured may submit the insurance claim requirements either directly to BPI/MS
Insurance or the Nominated Loss Adjuster.
Non-Motor Contact Numbers and E-mail Addresses:
1. Marjorie N. Sto. Tomas
Landline No.: 840-9322
E-mail Address: [email protected]
2. Mark P. Tindugan
Landline No: 840-9563
E-mail Address: [email protected]
3. Gary D. Miranda
Landline No: 840-9564
E-mail Address: [email protected]
4. Tyra Allyson P. Sison
Landline No: 840-9566
E-mail Address: [email protected]
Thank You and Be Safe
