30/09/2026
One missed payment can turn into a denied claim.
I've seen it happen. A client's policy lapsed—not because he didn't have the money, but because the premium was sent through the wrong payment channel. It wasn't credited properly, and the policy lapsed.
He had already paid for two years. The logical step was to reinstate it. But before the new contestability period could be completed, he passed away. The claim was denied. The family received only the refund of all his payments.
Here's what most people don't know: when you reinstate a policy, the two-year contestability period starts over. That means the insurer can investigate and deny claims again during those first two years—even for policies you thought were already "safe."
This isn't about blaming the client or the insurer. It's about understanding how policies actually work. One administrative misstep—one payment sent to the wrong channel, one month overlooked—can reset everything.
That's why I don't simply offer insurance policies; I help families prepare while we're still here. Because the best time to review your coverage, confirm your payment setup, and close the gaps isn't after something goes wrong. It's now, when you still have the chance to fix it.
If you're an executive or business owner nearing retirement, your family's protection can't rely on assumptions. Grab the The 55 Readiness Checklist: What Executives and Doctors Must Have in Place Before Critical Illness Strikes free at https://fflo.io/dmapistar/m/55-readiness-checklist-what-executives.