I’m dedicated to helping you secure your future with reliable insurance and memorial plans. Here is a history of how Lance & James Travel and Tours started on April 18, 2019, during the pandemic and now known as LJJ Travel and Tours:
**April 18, 2019 - The Unlikely Beginning**
It was a challenging time to start a business, especially a travel agency, as the world was still reeling from the effec
ts of the pandemic. As the world grappled with the COVID-19 pandemic, I, Ariene Fabre Rayos - Montejo, had just started Lance & James Travel and Tours I named it with my two sons, Jerry Lance and James. I am new to the travel industry, with lacking experience and knowledge on how to market and run a successful agency. The lockdown had just been implemented, and traveling was severely restricted. It seemed like an insurmountable task to get customers. It seemed really an impossible task for me.
**The First Year - A Slow Start**
For almost a year, we didn't have any bookings. It was though and I felt hopeless, stuck between a rock and a hard place. I keep on praying that one day this business will mark its journey. And then, my sister Lohingren Fabre Rayos who worked abroad (OFW) referred some of her coworkers who wanted to visit their hometown in the Philippines. This small breakthrough gave me a glimmer of hope. Slowly but surely, we started gaining customers. My relatives and friends began to book flights with us, and they even referred their friends and colleagues. This small boost gave me hope that our agency could make it. Slowly but surely, we started gaining momentum.
**The Turning Point**
As we gained more customers, I realized that our agency was not just about flights but also about building relationships. I made sure to check on my clients' flights regularly, notifying them about any schedule changes or delays caused by the airlines. I even do online check-ins in order for them avoiding missed flights and prevent long line in the boarding area. This personalized service earned us repeat clients from different areas and even abroad.
**Expansion and Evolution**
Our services expanded to include not only flight bookings but also Ferry Bookings, Hotel reservations, Bill payments, Tours Packages for local and international, Bus Booking, Travel Insurance, Visa Processing, Passporting assistance, DTI assistance, PSA assistance, and more. My friends, classmates, colleagues and even strangers began to trust us with their travel needs.
**Renaming and Growth**
On February 5, 2022, we rebranded our agency to LJJ Travel and Tours, representing the three brothers - Lance, James, and Jance. We continued to grow and thrive, operating primarily online. I am grateful for our loyal customers who have entrusted us with their travel plans.
**Today and Tomorrow**
As we mark five years since our inception on April 18, 2019 and slowly approaching our 6-year anniversary we remain committed to providing exceptional service to our valued clients. I am thankful specially to our God Almighty for giving me the courage and blessed me. We are thankful for our husband-co-pastors who have also given us their trust by booking flights for their ministry missions. We will continue to adapt to the ever-changing travel landscape while ensuring your travel experience is seamless and your money is safe with us. Experience Safe & Easy Travel with Our Guaranteed Low Prices! Thank you for being part of our journey!
