25/08/2026
We wanted to share some of our CEO, Danny Robinson’s presentation from the Business Advantage conference that recently took place in Brisbane, Australia.
It was as much about CreditBank PNG’s success as it was about evolution; or how innovation changes the way people live their lives. In this case, he was referring to the shift from cash payments to card and in-branch to online banking.
For many of us, cash has been the currency that drives our purchasing behaviour. Going into a bank and getting it, and into a shop and spending it, was simply the way our PNG World worked. But that is changing. It already has in Australia and other developed countries around the world that often refer to their economies as cashless. That is because people understand that with a mobile phone in their pocket, or a desktop computer, they can enjoy the convenience, safety, and ease that comes with digital banking.
Our belief that the people and businesses of PNG were ready to embrace innovation and make the shift is what drove our digital first strategy. Your overwhelming adoption of the change from branch to online, and cash to card, is what is telling us we were right.