21/08/2026
Buying your first home can be a lot to navigate, especially in a fast-moving auction market 🏠
Emma & Anthony recently shared this feedback about working with Serina Nicholson:
“We worked with Serina to secure our first mortgage, and the whole experience was stress-free and highly professional.
She simplified every step of the process and made sure we had all our ducks in a row before heading into an auction in Auckland’s fast-paced market.
Serina compared multiple lenders, clearly explained our options, and secured pre-approval with excellent rates at two banks, giving us the flexibility to choose what suited us best.
Her communication was always clear, timely and reassuring, and we felt informed and supported throughout.
Serina also stayed available during the two-month wait between going unconditional and settlement, offering guidance whenever we needed it and supporting us through issues with the bank. Her calm, reassuring approach made a potentially stressful time feel far more manageable. With her handling things, we knew any issues would be taken care of.
We’re very grateful for her expertise and care throughout the journey and would happily recommend Serina to anyone looking for a knowledgeable, responsive and genuinely supportive mortgage adviser.”
Thanks Emma & Anthony for taking the time to share your experience, and congratulations again on your first home.