02/09/2026
Is AI going to be there for you when things go wrong? Is it personally liable if it gives poor or misleading advice?
AI can be useful to some extent. It can provide general information and help you understand some of the basics around insurance.
But AI only knows what you ask it and what you tell it, i.e., its prompts. It will keep you happy and generally not disagree with your request.
A good adviser asks the questions you didn’t know needed asking, challenges assumptions and understands the person behind the numbers.
Because when you’re sick, injured, grieving or trying to make a claim, insurance becomes very personal, very quickly.
AI can give you information. A good advisor can give you advice and be there when you actually need it.
Resure