07/05/2026
Six Strategies to Avoid Bad Debt
Tempest is, in part, a debt acquisition firm. We purchase aged and complex debt, either outright or through a recovery split arrangement. However, the most effective debt collection strategy is avoiding the bad debt altogether. Implementing the following six steps will significantly reduce your credit risk and protect your cash flow.
The foundation of avoiding bad debt is avoiding unreliable customers. In a sales-driven environment, turning away a prospective sale is difficult. Nevertheless, conducting rigorous due diligence before extending credit is a vital protective measure.
Here are six ways to assess a customer’s creditworthiness before accepting a promise of future payment:
1. Conduct a Formal Credit Check Do not rely on instinct alone. Engage a specialised agency, such as Gravity Credit Management, to provide a comprehensive credit report before opening any new account.
2. Verify Trade References Mandate at least two or three trade references during your onboarding process to verify payment history. Keep in mind that applicants typically provide their best references, so requesting additional contacts can often yield a more accurate picture.
3. Secure Personal Guarantees Incorporating a personal guarantee into your terms of trade provides an essential layer of security. It broadens your avenues for recovery and ensures the directors have a personal stake in settling the account.
4. Register on the PPSR Where applicable, lodge a security interest on the Personal Property Securities Register (PPSR) for any unpaid goods or services. If you are unfamiliar with the registry, a lawyer or credit agency can assist you with the process.
5. Review the Companies Office Investigate the prospective client's directors. A thorough review will reveal whether they have a history of involvement with insolvent or liquidated companies, which is a critical warning sign.
6. Assess Real Property Ownership Determine whether the directors own real estate. In the event of a default, property ownership provides tangible leverage and often increases the likelihood of a successful recovery.
While you know your market best, a disciplined approach to extending credit is your primary defence against bad debt.
However, if you are holding a debt that appears too difficult to collect, contact us before you decide to write it off entirely. The residual value or recovery split Tempest can offer may surprise you.
Get in touch with our team at [email protected] or call 0800 845 885.