Heartland Bank

07/05/2026

This Mother’s Day, we’re celebrating care, kindness and giving back 💐

A few weeks ago, members of our Auckland Deposits and Reverse Mortgage teams spent the day volunteering at Mercy Hospice. They toured the hospice, met the amazing people behind the scenes, and learned more about the compassionate palliative care Mercy provides to individuals and families across central Auckland.

The team got hands‑on, creating handmade butterflies for Mercy’s Bereavement Service and making candles to be sold in Mercy Hospice shops to help raise funds.

Inspired by the experience, the team have also organised an internal Mother’s Day prize‑draw raffle, with employee‑donated gifts bundled into prize packs to raise further funds for Mercy Hospice.

Mother’s Day is a time to recognise the mums in our lives, and this felt like a meaningful way to connect that celebration with supporting an organisation that shows so much care to families every day.

Thank you to Mercy Hospice for welcoming our team, and to everyone who helped make this initiative possible.

04/05/2026

We’re proud to be continuing our support of Tātai Whetū Waitaha for another year – a programme that uses sport and physical wellbeing to help develop young people across Waitaha, including Mid Canterbury.

With funding provided by the Heartland Trust, the programme connects athletes with practical, holistic support (from mindset and wellbeing to nutrition and strength & conditioning), helping them grow as people and as athletes.

One of those athletes is Reo, a dedicated karate‑ka from Christchurch, who’s experienced significant growth over the past year through the programme.

Learn more about Reo’s journey here https://www.heartland.co.nz/about-us/news/building-strength-on-and-off-the-mat

12/04/2026

At Heartland Bank, helping New Zealanders plan for retirement starts with understanding their needs.

Our people, like Jill, work closely with customers to explain their options and help them use the value in their home to support a more comfortable retirement.

Since 2004, we’ve helped more than 26,000 Kiwis with a Heartland Bank Reverse Mortgage. And for over 150 years, we’ve been proud to support local communities across New Zealand.

Watch Jill share her experience – and find out how Heartland has been supporting Kiwis for generations.

Heartland Bank’s responsible lending criteria, fees and charges apply.

09/04/2026

We’re proud to be supporting InZone for another year 💙

Since 2017, Heartland Bank has proudly stood alongside the InZone Education Foundation with funding from the Heartland Trust. This year, we’re especially proud to mark over $1 million in funding contributed to help unlock educational opportunities for Māori and Pasifika rangatahi.

Through this long‑standing partnership, we’re supporting access to top‑tier education, strengthening communities, and empowering the next generation of leaders.

Read more about our partnership and the impact it’s making on our website: https://www.heartland.co.nz/about-us/news/heartland-bank-proudly-supports-inzone-to-unlock-opportunities-for-maori-and-pasifika-youth

09/04/2026

Sell, buy out, downsize… or rent for a bit?

In this episode of Making Cents with Frances Cook, Will White, Heartland Bank GM Retail & Reverse Mortgages joins Frances to tackle a question many people face after a mid‑life breakup: what’s the best financial move when housing, wellbeing and the future are all on the line?

They talk about:
🔹the unique money pressures in your 40s and 50s
🔹why your home is more than just a financial asset
🔹lifestyle vs security – and how to balance both
🔹keeping future options open as retirement gets closer.

Watch the full episode to explore the trade‑offs and hear the full discussion: https://www.youtube.com/watch?v=OAJA-ZxH5O0
This information is not financial advice and does not take your individual circumstances into account. We encourage you to seek independent financial advice.

A breakup doesn’t just end a relationship. It can blow up the entire financial plan you built together.For many people in their 40s and 50s, that means sudde...

30/03/2026

The Heart of It: a story 150 years in the making 📖✨

To help bring Heartland’s history to life, we created a commemorative book based on original interviews with more than 40 former and current employees, directors, customers and stakeholders across Aotearoa and Australia.

The Heart of It: A New Zealand story of resilience, aspiration and doing things differently captures the moments, people and courage that shaped Heartland – from our earliest days in Ashburton to the specialist bank we are today.

It’s a story of resilience, determination, community, and the big ambition that continues to guide us into the future.

A special thank you to the wonderful team at Blackwell & Ruth for helping us bring this story to life.

If you’re interested in knowing about where we’ve come from, and what’s guided us for 150 years, The Heart of It is a great place to start.

You can read it here: https://indd.adobe.com/view/7f174d37-fb26-4132-bdf2-cd4f4fabc481 or find out more on our website at www.heartland.co.nz/about-us/history-of-heartland-bank

26/03/2026

“Will a reverse mortgage upset the kids?”

It’s a question many parents worry about – but for Tim and his family, the answer was the opposite.

In this customer story, Tim and his daughter Kathryn share how they worked together, asking questions and having open conversations, to help Tim make a decision that gave him peace of mind.

▶️ Watch Tim & Kathryn tell their story.

Heartland Bank Limited’s responsible lending criteria, terms and conditions, and fees apply.

25/03/2026

Debt Awareness Week is a reminder that while debt can help enable important life decisions, it can also cause real stress.

New research commissioned by DebtManagers for New Zealand’s first Debt Awareness Week shows 21% of people aged 60+ are currently struggling with debt, and 27% say debt has mostly caused stress or difficulty. Encouragingly, almost half have spoken to someone about it.

This reflects what our Reverse Mortgage team see every day. In 2025, debt consolidation was one of the most common reasons customers used a reverse mortgage – including paying off a small existing mortgage that required monthly repayments.

“It helps so many people. I’ve had customers come back saying a weight has been lifted – they didn’t realise how much debt was worrying them.” – Joan, Reverse Mortgages

While we know a reverse mortgage is not for everyone, for some older Kiwis, a reverse mortgage can be one way to reduce financial pressure while continuing to live in their home.

Learn more at www.heartland.co.nz/reverse-mortgage

Heartland Bank Limited’s responsible lending criteria, terms and conditions, and fees apply.

23/03/2026

What good is a high value home if you can’t enjoy retirement?

Like many Kiwis, Guy was surprised by what his home was worth. In this customer story, Guy sits down with Judy Bailey to share his own experience of taking out a reverse mortgage – and how unlocking a portion of his equity has helped him travel in comfort and live life on his terms.

All while continuing to own his home.

Heartland Bank Limited’s responsible lending criteria, terms and conditions, and fees apply.

▶️ Watch Guy tell his story:

19/03/2026

From “video calls” to “real hugs.”

In this customer story, Jill, a Heartland Bank Reverse Mortgage Relationship Manager, shares a moment from her work that made a real difference.

A Christchurch couple, family living in America, and a “No” from their regular bank. Jill talks with Judy Bailey about how helping this couple unlock some of their home’s value allowed them to reconnect with the people they love.

Watch Jill tell the story ▶️

Heartland Bank Limited’s responsible lending criteria, terms and conditions, and fees apply.