14/09/2026
Trust, built over time.
It’s something Lily Lee understands very well.
With more than 25 years in the insurance industry, and some clients who have been with her for close to 20 of those years, Lily has built her career around relationships.
For Lily, being a Life & Medical Insurance Adviser starts with getting to know the person sitting in front of her. Understanding their life, their family, their circumstances and what matters most to them. Then taking that understanding and turning it into advice and protection that is genuinely right for them.
Perhaps that’s why joining Penberthy feels like such a natural fit.
Lily’s path into insurance wasn’t actually planned. After coming to New Zealand, she completed a degree in Tourism and Marketing before spotting a recruitment advert for an insurance company. She applied, undertook the training and, as she says, has never looked back.
“I love meeting people face to face and really getting to understand their situation. Everyone is different, so every day is interesting and every client brings a different challenge.”
There’s nothing more rewarding for Lily than going the extra mile for a client and seeing the advice and protection she helped put in place do exactly what it was intended to do when they need it most.
Before joining Penberthy, Lily ran her own insurance brokerage. Becoming part of Penberthy means the clients she has looked after for many years now also have the expertise and support of the wider Penberthy team around them … something Lily sees as a real advantage for their future. She’s also enjoying meeting new Penberthy clients and beginning to build those same trusted relationships.
For Lily, trust has always been at the heart of good advice. That makes her a very natural fit for Penberthy, and we’re delighted to have her on the team.