09/05/2025
Impressive figures that highlight the true value of insurance and having an adviser on your side.
A trusted insurance adviser is invaluable, guiding you through every step – from selecting the right policy to navigating the claims process with confidence. Claims can be an emotional and stressful time, and a trusted adviser ensures the process is seamless, securing the financial support you need when it matters most.
AIA NZ's 2024 Claims Demographics Report reflects our commitment to supporting Kiwis in their time of need. This year, AIA paid out over $829.6M, with a 92% claim acceptance rate, providing peace of mind to more than 797,000 New Zealanders through life, health, trauma, income protection, and total permanent disablement cover. Notably, $298.1M was paid for life claims and $167M for health claims, with cancer, heart conditions, and musculoskeletal issues among the leading reasons for claims.