Gravity Credit Management Limited

Gravity Credit Management Limited Gravity Credit Management Limited is one of the finest debt collection and credit report agencies of New Zealand.

Since 1930, we’ve been providing our services to a huge range of clients ranging from owner-operated businesses to large corporations.

Coffee was hot. The takes were hotter. We had a packed house at our latest Waterstone Insolvency and Gravity Credit Mana...
02/09/2026

Coffee was hot. The takes were hotter.

We had a packed house at our latest Waterstone Insolvency and Gravity Credit Management Limited Breakfast Series event down in the Viaduct! A huge thank you to everyone who braved the morning to join us and fill the room.

Our host for the morning was none other than Paul Henry who, in true Paul fashion, kept his message short, incredibly direct, and gave us plenty to talk about. Between his recent leap into politics with the ACT NZ Party and his trademark no-nonsense style, it’s safe to say nobody was falling asleep into their muffins.

Great insights, excellent company, and just the right amount of morning provocation.

Check out some of the highlights from the morning below!

PEOPLE DON’T ALWAYS STOP PAYING BECAUSE THEY CAN’T PAY: SOMETIMES THEY DON’T PAY BECAUSE THEY DON’T HAVE TO.The longer a...
11/08/2026

PEOPLE DON’T ALWAYS STOP PAYING BECAUSE THEY CAN’T PAY:

SOMETIMES THEY DON’T PAY BECAUSE THEY DON’T HAVE TO.

The longer a debt sits, the harder it becomes to collect.

Yet too many businesses still treat debt collection as the last call, rather than making it an early part of good credit management.

We send another statement.

We accept another promise.

We give them another week.

And we worry that involving a collection agency might damage the customer relationship.

Meanwhile, they may be paying someone else. If there is no urgency, no consistent follow-up and no consequence for another missed promise, your invoice can quickly find its way to the bottom of the pile.

At Gravity Credit Management, we believe early intervention makes a difference.

We’re not about unnecessarily heavy-handed collection.

We’re about professional, commercial and timely engagement: getting the conversation happening early, understanding the reason for non-payment and creating the urgency needed to get your account resolved.

The earlier we're involved, the more options we generally have and the better the opportunity to recover your money while preserving the commercial relationship.

Don’t wait until a slow payer becomes a bad debt. Make Gravity your first call.

Because your money is better in your bank account than theirs.

Have an overdue account you're unsure what to do with?

Reach out for a free, confidential discussion about your position. No obligation, just a practical conversation about your options and the best way forward.

📧 [email protected]

📱 021 987 622

Who says finance leaders don’t know how to let their hair down? The Chartered Accountants Australia and New Zealand's Au...
31/07/2026

Who says finance leaders don’t know how to let their hair down?

The Chartered Accountants Australia and New Zealand's Auckland CFO & Finance Leaders SIG Mid-Year event proved that when accountants ditch the spreadsheets, the costumes come out and the introverts take center stage!

Shoutout to Andrew Kingstone of Gravity Credit Management, who absolutely understood the assignment and showed up in his best 80s biker outfit, leather and attitude included!

From great speech to a high-stakes fashion catwalk and brilliant comedy by Tom Sainsbury, the JW Marriott Ballroom was buzzing. We traded balance sheets for balance beams on the runway, and the competition was fierce.

Huge thanks to Simon Jones for keeping us on track, and our incredible CA ANZ team for pulling off a night to remember. Turns out, the only thing we debited last night was a lot of fun, and we definitely credited our social batteries!

Swipe through to see your favourite finance execs completely out of character.

The $800 Million Squeeze: Why being a free bank is a fatal strategy in 2026For those of us operating in the Auckland bus...
16/07/2026

The $800 Million Squeeze: Why being a free bank is a fatal strategy in 2026

For those of us operating in the Auckland business environment and across the wider New Zealand market, late payments are often brushed off as a standard cost of doing business. However, the data tells a much more dangerous story.

Recent insights from Xero reveal that New Zealand small businesses wait an average of 24.8 days to be paid. This systemic delay is not just an inconvenience; it drains over $800 million from the SME sector every single year.

In a stable economy, floating this kind of credit might be manageable. But in the current climate, allowing your debtors to use your business as a free, unsecured overdraft facility is a fatal strategy. Here is why handing over your overdue accounts to a professional third party is no longer a luxury, but an absolute necessity.

The 16-year high in corporate failures
The July 2026 Centrix report provides a stark reality check. Company liquidations are currently on track to reach their highest level since 2010. With just over 3,000 liquidations recorded over the past year; a 14 percent increase. The commercial landscape is actively culling unviable businesses.

When a company is holding onto your money beyond standard terms in this environment, it is rarely an administrative oversight. It is a deliberate cashflow survival tactic. They are rationing their limited funds, and if you are relying on polite follow-up emails from your internal accounts team, you are at the bottom of their priority list.

The false economy of DIY debt collection
Many businesses hesitate to engage third-party collectors, believing they can preserve the client relationship by handling it internally. The reality is that by the time an invoice is severely overdue, the relationship is already heavily strained.

Continuing to chase the debt in-house carries three distinct risks:

Time Drain: Your staff are pulled away from revenue-generating activities to perform a task they are not legally or psychologically trained for.
Lost Leverage: Debtors become desensitised to internal reminders. They know exactly how long they can stretch your goodwill before facing any real consequences.
The Insolvency Trap: Every week you delay is a week the debtor moves closer to formal liquidation. Once a liquidator is appointed, your chances of recovering that unsecured debt drop to near zero.

The professional boundary
Engaging a professional agency like Gravity Credit Management completely changes the psychological dynamic of a debt. It sends a definitive signal that the free credit facility is closed and introduces a firm, ethical boundary.

Third-party intervention immediately moves your invoice to the top of the debtor's payment run. We have the specialised tools, the legal understanding, and the professional authority to escalate matters quickly and effectively, ensuring you get paid before the door closes completely.

Do not jeopardise your own cashflow by financing someone else's failing business. If you have overdue ledgers, contact the team at Gravity today and secure your position in the market.

The False Economy of DIY Debt Collection: What the Latest Credit Data Means for Your Cash FlowThe June 2026 Centrix Cred...
13/07/2026

The False Economy of DIY Debt Collection: What the Latest Credit Data Means for Your Cash Flow

The June 2026 Centrix Credit Indicator has revealed a complex commercial landscape. While there is a quiet resilience building in some sectors, the underlying reality for business owners is stark: corporate liquidations are surging to a 16-year high, and severe consumer financial hardship is spiking.

For businesses trying to maintain their cash flow in this environment, managing debtor ledgers internally is rapidly becoming a false economy. The data suggests that relying on your own team to chase overdue accounts is not just inefficient; it is increasingly risky.

Here is what the latest credit metrics mean for your business, and why partnering with a third-party professional like Gravity Credit Management is the smartest commercial move.

1. The Insolvency Clock is Ticking Faster
The most alarming takeaway from the Centrix report is the sharp rise in corporate failures. Company liquidations have jumped by up to 17%, reaching levels not seen since 2010. The construction sector alone has seen nearly 780 liquidations over the past year, while hospitality has suffered a brutal 49% year-on-year increase.

The Gravity Advantage: When liquidations are this high, speed is everything. A debtor ignoring your internal emails today might be filing for liquidation tomorrow. In-house teams often lack the urgency, the specialised tools, and the legal leverage to force payment before the door closes completely. Gravity Credit Management applies immediate, professional pressure. We understand the warning signs of insolvency and know how to elevate the priority of your invoice over other unsecured creditors.

2. The Hardship Paradox
On the surface, consumer data looks encouraging. Overall arrears have dropped to roughly 11% of the credit-active population—the lowest level in four years. However, this masks a severe underlying issue: personal loan hardship cases have spiked by a massive 34% year-on-year.

The Gravity Advantage: The "easy" collections are happening naturally, but the remaining unpaid debts are increasingly entrenched. The subset of debtors who are defaulting are doing so because they are in genuine, severe financial distress. Chasing these accounts internally burns through hours of your staff's time with very little return. Professional debt collectors have the systems, the data segmentation, and the negotiation expertise to handle complex, entrenched debt effectively and compliantly, freeing your staff to focus on revenue-generating activities.

3. The Culling of the Weak
Interestingly, overall business credit defaults have actually fallen by 13% to 14% year-on-year, even as liquidations rise. This "data paradox" points to a rapid culling of weak companies; the unviable businesses are collapsing quickly, while the survivors are tightening their belts and stabilising.

The Gravity Advantage: If a surviving business is holding onto your money in this environment, it is likely a deliberate cash-flow management strategy rather than an accidental oversight. They are using you as a free credit facility. A letter of demand from a professional debt collection agency signals that the free ride is over. Third-party intervention shifts the psychological dynamic, immediately moving your invoice to the top of their payment run.

Protect Your Cash Flow with the Professionals
In a market defined by high insolvencies and entrenched hardship, DIY debt collection is a luxury few businesses can afford. Every day an invoice sits overdue in this climate is a day it moves closer to becoming a bad debt write-off.

At Gravity Credit Management, debt recovery is not just a side task; it is our entire focus. We bring the expertise, the technology, and the professional authority required to recover your money faster.

Do not let your business become collateral damage in the current economic squeeze. Contact the team at Gravity today to secure your cash flow.

A crisp winter morning, hot coffee, and a packed house at the Rooftop at QT. We had a full room yesterday morning for ou...
17/06/2026

A crisp winter morning, hot coffee, and a packed house at the Rooftop at QT.

We had a full room yesterday morning for our latest Breakfast Series event, co-hosted with Waterstone Insolvency. A huge thank you to Dr. Oliver Hartwich for delivering an incredibly sharp, eye-opening look at our current political realities.

Dr. Hartwich shifted the focus away from standard economic debate and straight into core politics. His central argument? It does not actually matter which political party is in charge. If our underlying public service structures remain exactly as they are, no elected government can successfully drive a national recovery.

At Gravity Credit Management, we know that navigating complex environments requires looking at the bigger picture. Today's discussion gave our network plenty of food for thought on the structural forces shaping our business landscape.

Swipe through to see the photos from the morning!

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04/06/2026

Losing customers is one thing, but losing them when they have unpaid accounts is another.

At Gravity Credit Management we are skilled at skip tracing, the gentle art of searching for those who do not wish to be found. It is part of the reason why we consistently outperform our client's expectations in recovering overdue receivables.

Our most popular service, however, is debt buying. We will pay money for your old accounts, even those you have written off.

Contact us - you will be surprised what those old accounts are worth.

Email 📧 [email protected] or 📞 0800 GRAVITY

NZ economy focusWelcome to the latest economic update from Gravity Credit Management. As we assess the New Zealand finan...
28/05/2026

NZ economy focus

Welcome to the latest economic update from Gravity Credit Management. As we assess the New Zealand financial landscape in May 2026, we are observing a market transitioning under the weight of mounting cost pressures and shifting consumer sentiment.

Macro-Economic Headwinds & Consumer Sentiment

The New Zealand economy is experiencing softening momentum, with Q4 2025 GDP growth slowing to +0.2%. While the CPI held steady at +3.1% in the year to March 2026, annual inflation is on course to surpass 4% by mid-year, heavily driven by surging fuel costs (petrol up 13%, diesel up 37%).

This environment has severely impacted public outlook. The ANZ-Roy Morgan Consumer Confidence index plunged to 80.3 in April, its lowest reading in roughly three years. Concurrently, the labour market is softening, with the unemployment rate climbing to 5.3%. This tightening has directly hit retail, with electronic card spending dropping 1.3% in April.

Credit Hardship & Arrears Trends

Rising financial strain is highly visible in unsecured lending. Credit card hardship volumes surged 13.8% month-on-month in March, while personal loan hardship volumes sit at a significant 30.7% increase year-on-year.

Despite these acute pressure points, short-term consumer arrears (30 days past due, or 30DPD+) present a more nuanced picture:

Home Loans: 30DPD+ arrears fell slightly to 0.59%, showing resilience.
Auto Loans: Arrears improved notably, dropping to 3.13%.
Credit Cards: Remained flat and well-contained at 1.04%.
Personal Loans: Arrears rose to 4.50%, driven heavily by non-bank lenders (5.91%) compared to major banks (2.48%).
Utilities: Monthly arrears dipped to 1.96%, but remain 21 basis points higher than last year.

Property & Commercial Demand

The national property market has effectively stalled, with the Valocity Value Index creeping up a fractional 0.2% to an average value of $1.098 million. A stark regional divide has emerged: provincial areas like Southland (+4.8%) and the West Coast (+4.3%) are growing, while heavily leveraged major metros are contracting, led by Auckland (-3.0%) and Wellington (-1.8%).
In the commercial sector, credit demand remains marginally ahead of last year (+0.6% YTD). Growth is highly uneven, supported strongly by retail trade (+8.3%) and business loans (+5.3%), while transport and logistics credit demand has contracted by 4.7%.

As these economic crosscurrents develop, Gravity Credit Management remains focused on leveraging these insights to drive proactive, ethical, and commercially effective debt recovery solutions for our partners.
Data Source: NZ_Market_Pulse_May_2026.txt (Equifax New Zealand, with property insights powered by Valocity Limited)

With voting for the RITANZ Board closing soon, we are issuing a final reminder to support our Managing Director, Andrew ...
26/05/2026

With voting for the RITANZ Board closing soon, we are issuing a final reminder to support our Managing Director, Andrew Kingstone (FCA. BBS. FCG. IoD), in the "Other" category.

Credit management acts as the early warning system for the wider insolvency profession. Long before a business requires formal restructuring or liquidation, financial distress materialises in stretched ledgers, unpaid invoices, and broken payment arrangements.

Having a voice on the board that operates at this upstream stage of the commercial cycle adds a critical dimension to RITANZ.

Andrew brings a perspective firmly grounded in the daily mechanics of cash flow, debtor behaviour, and early intervention. Including this viewpoint ensures the board represents the entire lifecycle of business recovery and insolvency, rather than just the final stages.

If you value a board that reflects the full spectrum of our industry and champions proactive commercial solutions, we would sincerely appreciate your vote for Andrew Kingstone.

Please log in to the RITANZ member portal to cast your vote before the deadline.

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There is a widespread myth online, often fuelled by forums and well-meaning consumer advice pages, that uttering a speci...
26/05/2026

There is a widespread myth online, often fuelled by forums and well-meaning consumer advice pages, that uttering a specific phrase acts as an impenetrable shield against debt recovery. We see it constantly when pursuing consumer debts, particularly private parking breaches. A notice is sent, and the debtor responds with a templated:

“I formally dispute this debt. Cease all communication.”

Many consumers believe these words carry a magical legal weight that instantly voids the invoice, freezes the collection process, and forces the agency to walk away. The reality under New Zealand law is far less accommodating. Simply declaring a debt “disputed” without substantiation is a delay tactic, not a legal defence.

Whether it is an unpaid parking ticket or a consumer service invoice, here is a clear-eyed look at the actual legal obligations of a debtor when they attempt to challenge an account.

Full article below:

https://gravitycredit.co.nz/how-to-dispute-notice-from-debt-collection-services/

Address

Unit B4 27-29 William Pickering Drive Albany
Auckland
0632

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+648004728489

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