Gravity Credit Management Limited

04/06/2026

Losing customers is one thing, but losing them when they have unpaid accounts is another.

At Gravity Credit Management we are skilled at skip tracing, the gentle art of searching for those who do not wish to be found. It is part of the reason why we consistently outperform our client's expectations in recovering overdue receivables.

Our most popular service, however, is debt buying. We will pay money for your old accounts, even those you have written off.

Contact us - you will be surprised what those old accounts are worth.

Email 📧 [email protected] or 📞 0800 GRAVITY

28/05/2026

NZ economy focus

Welcome to the latest economic update from Gravity Credit Management. As we assess the New Zealand financial landscape in May 2026, we are observing a market transitioning under the weight of mounting cost pressures and shifting consumer sentiment.

Macro-Economic Headwinds & Consumer Sentiment

The New Zealand economy is experiencing softening momentum, with Q4 2025 GDP growth slowing to +0.2%. While the CPI held steady at +3.1% in the year to March 2026, annual inflation is on course to surpass 4% by mid-year, heavily driven by surging fuel costs (petrol up 13%, diesel up 37%).

This environment has severely impacted public outlook. The ANZ-Roy Morgan Consumer Confidence index plunged to 80.3 in April, its lowest reading in roughly three years. Concurrently, the labour market is softening, with the unemployment rate climbing to 5.3%. This tightening has directly hit retail, with electronic card spending dropping 1.3% in April.

Credit Hardship & Arrears Trends

Rising financial strain is highly visible in unsecured lending. Credit card hardship volumes surged 13.8% month-on-month in March, while personal loan hardship volumes sit at a significant 30.7% increase year-on-year.

Despite these acute pressure points, short-term consumer arrears (30 days past due, or 30DPD+) present a more nuanced picture:

Home Loans: 30DPD+ arrears fell slightly to 0.59%, showing resilience.
Auto Loans: Arrears improved notably, dropping to 3.13%.
Credit Cards: Remained flat and well-contained at 1.04%.
Personal Loans: Arrears rose to 4.50%, driven heavily by non-bank lenders (5.91%) compared to major banks (2.48%).
Utilities: Monthly arrears dipped to 1.96%, but remain 21 basis points higher than last year.

Property & Commercial Demand

The national property market has effectively stalled, with the Valocity Value Index creeping up a fractional 0.2% to an average value of $1.098 million. A stark regional divide has emerged: provincial areas like Southland (+4.8%) and the West Coast (+4.3%) are growing, while heavily leveraged major metros are contracting, led by Auckland (-3.0%) and Wellington (-1.8%).
In the commercial sector, credit demand remains marginally ahead of last year (+0.6% YTD). Growth is highly uneven, supported strongly by retail trade (+8.3%) and business loans (+5.3%), while transport and logistics credit demand has contracted by 4.7%.

As these economic crosscurrents develop, Gravity Credit Management remains focused on leveraging these insights to drive proactive, ethical, and commercially effective debt recovery solutions for our partners.
Data Source: NZ_Market_Pulse_May_2026.txt (Equifax New Zealand, with property insights powered by Valocity Limited)

26/05/2026

With voting for the RITANZ Board closing soon, we are issuing a final reminder to support our Managing Director, Andrew Kingstone (FCA. BBS. FCG. IoD), in the "Other" category.

Credit management acts as the early warning system for the wider insolvency profession. Long before a business requires formal restructuring or liquidation, financial distress materialises in stretched ledgers, unpaid invoices, and broken payment arrangements.

Having a voice on the board that operates at this upstream stage of the commercial cycle adds a critical dimension to RITANZ.

Andrew brings a perspective firmly grounded in the daily mechanics of cash flow, debtor behaviour, and early intervention. Including this viewpoint ensures the board represents the entire lifecycle of business recovery and insolvency, rather than just the final stages.

If you value a board that reflects the full spectrum of our industry and champions proactive commercial solutions, we would sincerely appreciate your vote for Andrew Kingstone.

Please log in to the RITANZ member portal to cast your vote before the deadline.

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26/05/2026

There is a widespread myth online, often fuelled by forums and well-meaning consumer advice pages, that uttering a specific phrase acts as an impenetrable shield against debt recovery. We see it constantly when pursuing consumer debts, particularly private parking breaches. A notice is sent, and the debtor responds with a templated:

“I formally dispute this debt. Cease all communication.”

Many consumers believe these words carry a magical legal weight that instantly voids the invoice, freezes the collection process, and forces the agency to walk away. The reality under New Zealand law is far less accommodating. Simply declaring a debt “disputed” without substantiation is a delay tactic, not a legal defence.

Whether it is an unpaid parking ticket or a consumer service invoice, here is a clear-eyed look at the actual legal obligations of a debtor when they attempt to challenge an account.

Full article below:

https://gravitycredit.co.nz/how-to-dispute-notice-from-debt-collection-services/

20/05/2026

The team at Gravity Credit Management recently attended the highly anticipated 2026 Pre-Budget Luncheon hosted by Business North Harbour, featuring an exclusive address by the Minister of Finance, Hon Nicola Willis.

With the commercial landscape feeling the pinch, it was vital for us to hear firsthand about the Government's economic priorities and impending fiscal tightening. The Minister outlined significant budget cuts ahead, confirming the loss of nearly 9,000 public sector jobs and the merging of several government agencies to streamline operations.

For those of us in credit management, we see daily the severe knock-on effects for cash flow and debt recovery across the wider commercial sector.

It was a sobering but highly insightful event, giving us a clear view of the tough economic choices ahead and how they will impact Kiwi businesses. A big thank you to Business North Harbour for hosting such an important conversation at the National Hockey Centre.

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20/05/2026

Calling all RITANZ members: we would greatly appreciate your vote.

We are incredibly proud to announce that our Managing Director, Andrew Kingstone, has been nominated to serve on the RITANZ Board in the “Other” category.

Since taking the helm at Gravity Credit Management in 2020, Andrew has been focused on bridging the gap between sound financial strategy and practical, commercially effective debt recovery solutions.

As a Fellow Chartered Accountant with decades of executive leadership experience across major corporate entities, Andrew brings strong commercial insight, governance experience, and a clear commitment to raising industry standards.

A strong voice from the credit management and recovery sector is important for the continued evolution of the wider insolvency, restructuring, and turnaround profession in New Zealand.

Appropriate debtor and creditor relationship management can play a vital role in supporting better commercial outcomes. Managed well, those relationships can sometimes help stem the flow of businesses being placed into liquidation or receivership by encouraging earlier engagement, practical repayment solutions, and more informed decision-making before matters escalate.

Andrew is passionate about advocating for robust, ethical, and commercially practical outcomes across the sector.

To our colleagues, partners, clients, and industry peers: we would sincerely appreciate your support.

Please consider casting your vote for Andrew Kingstone in the “Other” category during the upcoming RITANZ election.

10/05/2026

Are your struggling in the new world we operate? Believe me as an accountant with over thirty years' experience - many are!

While cash is still king, and the meaning of EBITDA from a performance perspective used to be:

Earnings Before Interest, Tax, Depreciation and Amortisation. (EBITDA)

In 2026… it sometimes feels more like:

Earnings Before Iran, Tariffs & Donald Trump Announcements (EBITDA)

“Forecast accurate until the next tweet.”

“Now adjusted for global chaos.”

Humour aside, global uncertainty is continuing to impact businesses across New Zealand and internationally.

We are seeing:
- Slower customer payments
- Increased pressure on cash flow
- Businesses holding onto cash longer
- Rising credit risk
- Greater uncertainty across multiple sectors

One geopolitical headline can now impact confidence, supply chains, pricing, and payment behaviour almost overnight.

At Gravity Credit Management, we are seeing firsthand how important proactive credit management and debt recovery have become in protecting business stability.

Debt collection today is no longer simply about chasing overdue accounts.

It is about:
- Protecting working capital
- Preserving commercial relationships
- Identifying risk early
- Improving recovery outcomes
- Helping businesses navigate uncertain conditions

Whether your business requires:
✔ Commercial debt collection
✔ Credit reporting
✔ Debtor management strategies
✔ International recovery solutions
✔ Credit risk support
✔ Cash flow protection

Our team works with businesses throughout New Zealand and internationally to deliver practical and commercially focused solutions.

Because when the economy gets noisy…

Cash flow matters more than ever.

And sometimes the difference between growth and stress is simply getting paid on time.

If you would like a confidential discussion around debt recovery, credit reporting, or protecting your business cash flow, please feel free to contact me directly - our solutions are simple, yet focused and deliver results!

Collecting debts in the way you may have done will not always yield the desired results!

My details are below:

Andrew Kingstone - Managing Director

📧 [email protected]
📱 +64 21 987 622

05/05/2026

The Blind Spot in Business Growth

Hindsight in business is often a record of missed warning signs. While the ANZ Business Outlook highlights a significant "wall of worry" in confidence, the reality for many firms is that their greatest risk is not the macro economy. It is the specific creditworthiness of the partners they choose to do business with.

At Gravity Credit Management, we see credit reporting as more than a data exercise. It is an essential act of principled ex*****on.

Why Credit Reporting is Your Most Strategic Filter:

Beyond the Balance Sheet: Standard accounting often looks backward. Comprehensive credit reporting looks at real-time payment behaviours and default histories that precede a formal insolvency.
The Cost of Risk: In a high-inflation environment, a single significant bad debt can erase the profit margins of ten successful projects.
A Culture of Integrity: Implementing rigorous credit checks signals to your market that you value business integrity and sustainable growth. It filters for partners who share your commitment to professional standards.

Intellectual clarity in business starts with knowing exactly who you are working with.

Explore how our credit reporting services can safeguard your momentum: gravitycredit.co.nz/credit-reporting/

30/04/2026

Economics is personal.

It was a privilege for the teams at Gravity Credit Management and Waterstone to host Barbara Edmonds, Labour’s Finance Spokesperson, for a breakfast discussion this morning on the QT Auckland rooftop.

We kicked off the morning with a sharp economic update from Andrew Kingstone FCA. BBS. FCG. IoD. Setting the scene with the current data was the perfect primer for the conversation that followed, grounding us in the fiscal realities facing New Zealand businesses today.

What stood out most wasn’t the policy discussion, but Barbara’s down-to-earth and authentic approach. Her ability to connect the "macro" of finance back to the "micro" of everyday New Zealanders was incredibly refreshing.

She shared powerful personal anecdotes about how social safety nets shaped her own life journey, a poignant reminder that economic policy isn’t just about balance sheets; it’s about people and the opportunities we create for one another.

The room was packed, the questions from our guests were sharp, and the dialogue was exactly what we need more of in the business community: authentic, direct, and grounded in real-world experience.

A huge thank you to Barbara for being so generous with her time and stories, and to everyone who joined us at the Viaduct to make the morning such a success.

22/04/2026

Join Gravity Credit Management when we host MP for Mana, and Labour Spokesperson for Finance and Economy, Savings and Investment.

She was formerly the Minister of Revenue, Economic Development, Internal Affairs, and Pacific Peoples, as well as Associate Minister of Finance, Cyclone Recovery and Housing during the 53rd Government.

Come join us as we hear about her take on the New Zealand economic landscape and Labour’s financial policy framework. Guests can look forward to warm coffee and a delectable breakfast, as well as a Q & A session facilitated by Damien Grant.

Join Waterstone and Gravity Credit Management when we host Hon Barbara Edmonds