At 𝐑𝐍𝐋𝐈𝐋 (𝐑𝐞𝐥𝐢𝐚𝐛𝐥𝐞 𝐍𝐞𝐩𝐚𝐥 𝐋𝐢𝐟𝐞 𝐈𝐧𝐬𝐮𝐫𝐚𝐧𝐜𝐞 𝐋𝐭𝐝.), we deliver insurance solutions to your doorstep, providing a range of policies for long-term savings and protection, tailored to meet diverse needs to every life stage. But today, the company has evolved and has a full-fledged team of large number to reach and serve people in every corner of the country. We have been successful in creating a brand of
its kind and thereby being recognized in the market as a professional company, which drives its business through knowledge, expertise, dedication and customer focused service. Further, I am delighted to reveal that we have been selling the largest number of policies in Nepalese market and the highest in settling the claims. The ratio of our claim settlement stands at around 99.99%, which itself reflects the level of our service and customer satisfaction. This has been achievable predominantly with the support of more than ten thousand agency force who are actively associated with us, and of course, the relentless efforts of the employees. They all are invaluable and deserves to be appreciated and applauded. The task ahead is quiet daunting, given the prevailing situation and ever increasing competition in the overall market. Whatsoever, we will continuously strive to improve the performance to achieve our goals. We will change our strategy and approach in order to adapt to the current realities and adjust to the changing environment of the insurance industry with core focus on sustainable growth. At this point, we know that our first priority is to stay safe and healthy. For us, both are equally important, that is safety and well-being of the employees and sustainability of the business. I know and we all know it has not been an easy journey, but it has been fulfilling. We ended the last business year on a high note despite the adverse conditions. Now, we all look forward to the best in coming days.
