12/05/2026
Dear Agents,
We understand how frustrating the current service disruption has been, and we want to thank you for your patience and understanding during this time.
Please be assured that we are manually processing all transfers while our teams work urgently to resolve the system issues. Every effort is being made to restore full service, and we currently expect this to happen early next week.
We truly value your continued trust and support, and we will keep you updated as we make progress.