Old Mutual Namibia

Old Mutual Namibia Old Mutual Namibia is a premium African financial services group that offers financial solutions to retail and corporate customers.

Old Mutual been has been operating in Namibia for over 101 years as a financial services champion and has earned a market share leading position in life insurance, asset management, retirement funding, short-term insurance and in providing sound financial advice. We have over 900 dedicated staff, operating from 24 branches and looking after the needs of over 340,000 customers. View our branch list to find your nearest branch on our website: https://www.oldmutual.com.na/contact-us.

Old Mutual Namibia welcomes Vice President to Wellness CentreOld Mutual Namibia hosted Her Excellency Lucia Witbooi, the...
10/06/2026

Old Mutual Namibia welcomes Vice President to Wellness Centre

Old Mutual Namibia hosted Her Excellency Lucia Witbooi, the Vice President of the Republic of Namibia, for an official visit to its recently launched Wellness Centre, reinforcing the organisation’s commitment to employee well-being and national development priorities.

The visit follows the successful launch of the Centre last week and provided an opportunity to showcase how the facility is supporting employees through accessible, preventative and holistic wellness services. Located at Old Mutual’s Windhoek offices, the Centre offers primary health care services, basic wellness screenings and dedicated spaces that promote both physical and mental well-being.

During the visit, the Vice President commended Old Mutual Namibia for taking a proactive role in supporting the health of its workforce, noting the broader impact of such initiatives.

“This Wellness Centre is a commendable investment in preventative healthcare and demonstrates the important role that the private sector can play in supporting national development priorities,” she said. “By creating an environment that promotes healthy lifestyles, early intervention and access to quality wellness services, Old Mutual is contributing meaningfully to building a healthier and more resilient nation.”

She further emphasised the importance of collaboration between the public and private sectors in addressing health challenges and strengthening national outcomes. “Initiatives such as this represent more than a corporate investment. They are a contribution to national well-being, workforce productivity and sustainable development,” she added.

Old Mutual Namibia Group Chief Executive Officer, Tassius Chigariro, said the visit affirms the importance of investing in people as a core business priority.

“We are honoured to host Her Excellency and to share how this Wellness Centre is helping us care for our people in a more meaningful and practical way. As an organisation, we recognise that supporting the well-being of our employees is not separate from how we deliver value, it is central to it. When our people are well, they are better equipped to serve our customers and contribute to the growth of our country,” he said.

Group Human Capital Executive, Ramona Itembu, added that the Centre continues to play a key role in shaping a supportive and caring workplace culture. “Our people are at the heart of everything we do. This Centre ensures they have access to support not only when they are unwell, but as part of their everyday lives. We are building an environment where well-being is accessible and encouraged, and where employees feel supported to be at their best,” she said.

She noted that the initiative goes beyond providing services, contributing to a culture where employees feel valued, empowered and able to thrive both at work and beyond. The visit highlights the role of partnerships between business and government in advancing shared priorities, including improved health care, enhanced productivity and long-term social impact.

The Old Mutual Namibia Wellness Centre continues to serve as a practical example of how organisations can embed well-being into the everyday employee experience, while contributing to broader national goals.

If you want to know more about Old Mutual Namibia, please visit our website: https://bit.ly/3KovnRX

VACANCIESCommissioned Financial AdviserPersonal Finance | Ondangwa | Closing date: 10 June 2026Temporary AdministratorCo...
09/06/2026

VACANCIES

Commissioned Financial Adviser
Personal Finance | Ondangwa | Closing date: 10 June 2026

Temporary Administrator
Corporate Segment | Windhoek | Closing date: 10 June 2026

Temporary Administrator
Old Mutual Finance Namibia | Windhoek | Closing date: 10 June 2026

Senior Forensic Specialist
Corporate Governance | Windhoek | Closing date: 15 June 2026

Document Administrator
Old Mutual Short-Term Insurance | Otjiwarongo | Closing date: 16 June 2026

Credit Monitoring Officer
Old Mutual Finance Namibia | Windhoek | Closing date: 18 June 2026

Commercial Claims Negotiator
Old Mutual Short-Term Insurance | Walvis Bay | Closing date: 19 June 2026

Commercial Claims Negotiator
Old Mutual Short-Term Insurance | Mariental | Closing date: 19 June 2026

Pension Fund Team Leader
Corporate Segment | Windhoek | Closing date: 19 June 2026

Service Consultant
Corporate Segment | Windhoek | Closing date: 19 June 2026

Junior Data Scientist
Old Mutual Operations | Windhoek | Closing date: 22 June 2026

General Manager: Retail Operations
Personal Finance | Windhoek | Closing date: 23 June 2026

Client Service Consultant
Client Services | Windhoek | Closing date: 23 June 2026

Senior Administrator
Client Services | Windhoek | Closing date: 23 June 2026

Business Development Manager: Retail
Old Mutual Investment Group | Windhoek | Closing date: 23 June 2026

For more information, visit
www.oldmutual.com.na/vacancies

Your cover should feel like confidenceArticle by Johannes Hesekiel, Sales and Underwriting General Manager, Old Mutual S...
08/06/2026

Your cover should feel like confidence

Article by Johannes Hesekiel, Sales and Underwriting General Manager, Old Mutual Short-Term Insurance, Old Mutual Namibia

For most people, short-term insurance is something they only think about when life goes wrong. A burst geyser, a stolen cell phone, a car accident, a break in, or a sudden storm that damages a home. In those moments, emotions run high. Clients are stressed, frustrated or confused, and they want one thing more than anything else. They want reassurance. They want to know that someone is on their side.

The truth is that insurance is not only about claims or premiums. At its core, it is a safety net that gives people confidence to live their lives without fear. When clients choose cover, they are not buying a product. They are buying peace of mind. They are buying the comfort of knowing that when something unexpected happens, they will not be left alone to figure it out. They will have help. And that help needs to feel real, reliable and human.

From a client perspective, short-term insurance should be simple to understand. People do not want complicated terms that feel like a foreign language. They want clarity. They want to know what is covered, what is not covered, and what to expect when they need support. When clients are clear on these things, they can make confident decisions. When they are not, even a small claim feels stressful and uncertain.

Clients also care deeply about speed. When something goes wrong, waiting too long for answers or callbacks adds to the frustration. A client who has had a car accident does not want to be buried in forms or told to wait while their life feels on pause. They want the insurer to act quickly and guide them step by step. The experience matters as much as the final outcome. A smooth process can turn a stressful moment into a story of relief. A slow one can make clients feel helpless and unseen.

Another thing clients value is fairness. They want to feel that the insurer is not looking for reasons to decline a claim. They want to feel that if they have done their part and been honest, the insurer will stand by them. Trust is built when clients feel they are being treated with respect, not suspicion. The more transparent and supportive the interaction, the stronger the relationship becomes.

But what many clients appreciate most is empathy. Short-term insurance deals with the everyday realities of life. When someone calls to report a loss, they are often upset. That moment requires more than a process. It requires patience and understanding. A client wants to feel heard. They want to feel that the person on the other side of the call sees them as a human being, not a policy number. A single empathetic conversation can leave a lasting impression.

Clients also want to feel that their insurer keeps up with the world they live in. They want digital options that make things quicker. They want self-service tools that save them time. They want proactive updates. And they want products that reflect the risks they face today, not ten years ago. When an insurer evolves with its clients, it becomes a partner, not just a provider.

Short-term insurance may deal with accidents, damage and loss, but from a client perspective, it is ultimately about confidence. Confidence that their home is protected. Confidence that their car is taken care of. Confidence that a setback will not derail their progress. Confidence that when they reach out for help, someone will be there.

When insurers combine clear communication, fast action, fairness and genuine care, clients experience more than cover. They experience comfort. They experience trust. And trust is what keeps them choosing the same insurer year after year.

Skipping one payment might not feel like much, until it changes what you’re covered for. This week’s reminder from your ...
08/06/2026

Skipping one payment might not feel like much, until it changes what you’re covered for.

This week’s reminder from your future self is to stay consistent with your payments to keep your cover working as expected. It’s easy to overlook small gaps, but those gaps can matter when you need support the most.

You don’t need to get everything right, but you do need to stay on track where it counts.

Your future self will thank you for staying consistent.

Old Mutual launches Staff Wellness CentreOld Mutual Namibia today marked a meaningful milestone with the launch of its S...
05/06/2026

Old Mutual launches Staff Wellness Centre

Old Mutual Namibia today marked a meaningful milestone with the launch of its Staff Wellness Centre, a dedicated space designed to support the holistic well-being of its employees.

The launch reflects the organisation’s continued commitment to creating a workplace where wellness is not treated as an add on, but as an essential part of how people work, support one another, and deliver on the company’s purpose.

The Centre offers a wide range of services focused on physical, mental and emotional well-being. At its core, it provides primary health care services, with a qualified nurse on site to assist employees. It also serves as a hub for broader wellness initiatives, including basic wellness screenings and access to relaxation spaces such as massage chairs.

Speaking at the launch, Old Mutual Namibia Group Human Capital Executive, Ramona Itembu, said the Centre represents a deliberate and long-term investment in the well-being of employees.

“Our people are at the heart of everything we do. Launching this Wellness Centre is about making sure they have access to the support they need, not only when they are unwell, but as part of their everyday lives. We want to create an environment where taking care of your well-being is normal, accessible and encouraged,” she said.

She added that the initiative is about more than just services, but about shaping a culture where employees feel supported in all aspects of their lives.

“This space reflects the kind of organisation we are building. One where people feel seen, supported and empowered to be at their best, both at work and beyond. When our people are well, they are more engaged, more present and better able to serve our customers and communities.”

The Staff Wellness Centre will play an important role in embedding well-being into the everyday experience of employees, reinforcing Old Mutual Namibia’s ongoing focus on employee well-being and organisational culture.

If you want to know more about Old Mutual Namibia, please visit our website: https://bit.ly/3KovnRX

🌍 World Environment DayThe future we’re working towards depends on the choices we make today.From the way we use water a...
05/06/2026

🌍 World Environment Day

The future we’re working towards depends on the choices we make today.

From the way we use water and energy, to how we care for the spaces around us, every small action adds up. It’s not about being perfect. It’s about being more mindful, together.

At Old Mutual Namibia, we believe protecting our environment is part of securing a better future for generations to come. Let’s take care of what takes care of us. 💚

Say hello to Helena Iiyambo, a Human Capital professional based in Windhoek who brings passion, insight, and a people-fi...
05/06/2026

Say hello to Helena Iiyambo, a Human Capital professional based in Windhoek who brings passion, insight, and a people-first approach to everything she does. With over seven years of experience in Human Resources, her journey has focused on employee relations, workplace wellness, and driving meaningful people initiatives.

Academically, Helena holds an Honours degree in Industrial Psychology and Drama Studies from the University of Namibia, along with an MBA in Management Strategy from the Namibia Business School, equipping her with a strong foundation in people, organisational dynamics, and business strategy.

VACANCIES2x Salaried Financial AdviserRetail Mass Business | Otjiwarongo | Closing date: 5 June 2026Salaried Financial A...
04/06/2026

VACANCIES

2x Salaried Financial Adviser
Retail Mass Business | Otjiwarongo | Closing date: 5 June 2026

Salaried Financial Adviser
Retail Mass Business | Omaruru | Closing date: 5 June 2026

2x Temporary Direct Channel Agent
Old Mutual Short-Term Insurance | Windhoek | Closing date: 8 June 2026

Commissioned Financial Adviser
Personal Finance | Ondangwa | Closing date: 10 June 2026

Temporary Administrator
Corporate Segment | Windhoek | Closing date: 10 June 2026

Senior Forensic Specialist
Corporate Governance | Windhoek | Closing date: 15 June 2026

Document Administrator
Old Mutual Short-Term Insurance | Otjiwarongo | Closing date: 16 June 2026

For more information, visit www.oldmutual.com.na/vacancies

Breaking down silos between underwriting, claims and reinsuranceArticle by Sesilia Nkoshi, Underwriting and Reinsurance ...
03/06/2026

Breaking down silos between underwriting, claims and reinsurance

Article by Sesilia Nkoshi, Underwriting and Reinsurance Manager, Old Mutual Short-Term Insurance, Old Mutual Namibia

In a lot of insurance businesses, underwriting, claims, and reinsurance are split. Different teams, different focus areas. That part is normal, but it can also create a little distance, maybe more than people want.

Underwriting makes the call at the start, while claims deals with what shows up later. Reinsurance looks at how the risk gets spread further out. In essence it is about the same exposures, just at different stages.

The issue is, they do not always connect as much as they should.

Claims teams, for instance, see how things actually play out. They see where losses come through, what keeps repeating, and what didn’t behave like it was supposed to. If that stays within the claims environment, underwriting doesn’t always benefit from it.

And at the same time, underwriting decisions do not just disappear once a policy is written. They come back later. If something wasn’t fully understood upfront, or if there were gaps, it tends to surface when a claim is submitted. And that is rarely the best time to deal with it, because the problem is already in motion.

Reinsurance is directly linked to both underwriting quality and claims outcomes. It depends on clear, consistent risk assessment at inception, as reinsurers ultimately share in those risks. Weaknesses in underwriting can carry through to claims, creating misalignment, uncertainty, or delays.

At claims stage, reinsurers are often actively involved, particularly in large or complex losses. Where underwriting intent, policy terms, and reinsurance structures are aligned, claims flow more smoothly. Where they are not, pressure points arise quickly.

Most of the time it doesn’t take massive change. Better feedback from claims back into underwriting helps. Looking at larger loss events together helps too, because the story becomes more visible. Even sharing information more regularly, in a practical way, can make a difference.

Over time those minor shifts build a clearer, stronger view of risk across the whole organisation. Decisions start to feel a bit more grounded, and there are fewer surprises later on. It’s not really about removing the silos, or pretending they never exist. It’s more about making sure they do not block the information flow.

If you want to know more about Old Mutual Namibia, please visit our website: https://bit.ly/3KovnRX

It’s not always the big emergencies that shake you... sometimes it’s the small ones.This week’s reminder from your futur...
01/06/2026

It’s not always the big emergencies that shake you... sometimes it’s the small ones.

This week’s reminder from your future self: Start building a small financial buffer, even if it’s little by little.

You don’t need a perfect plan or a large amount. You just need something to fall back on when life catches you off guard.

Because when the moment comes, it’s not about how much you planned, it’s about whether you’re prepared.

Your future self will thank you for starting sooner than later. ✨

OldMutual

Address

Mutual Tower
Windhoek

Opening Hours

Monday 08:00 - 16:30
Tuesday 08:00 - 16:30
Wednesday 08:00 - 16:30
Thursday 08:00 - 16:30
Friday 08:00 - 16:30

Telephone

+264612993999

Website

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