Koo Agency Zurich Insurance Service Provider

03/11/2025

🎉We’ve got some super exciting news to share with you!🎉

In the Customer Satisfaction Survey (CSS) 2024, commissioned by the Life Insurance Association of Malaysia (LIAM), Malaysian Takaful Association (MTA), and Persatuan Insurans Am Malaysia (PIAM), and in collaboration with Bank Negara Malaysia (BNM), the Malaysian insurance and takaful industry have reached a new milestone, with the Customer Satisfaction Index (CSI) rising to 88 points, up from 85 in 2022.

🏆What’s more, we’re thrilled to announce that all four Zurich Malaysia entities have scored exceptionally high, outperforming the industry:

22/04/2025

31/07/2024

31/07/2024

We are proud to announce that Zurich Malaysia has earned three coveted awards at the Insurance Asia News Country Awards for Excellence 2024, a premier industry platform that honours outstanding achievements and advancements in insurance. ​

Our heartiest congratulations to Junior Cho, our Country Manager Head, for being honoured with the Outstanding CEO title. We were also distinguished with the Best Life Insurer award and the Outstanding Claims Management award. ​

These prestigious accolades are a testament to our shared commitment to caring for what matters, as we continue our pursuit to further solidify our position as a leading insurance and takaful provider in the industry! ​🌟🌟🌟
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25/07/2024

Implementation of e-Invoicing..........
To support the growth of the digital economy, the Government intends to implement e-Invoice in stages in an effort to enhance the efficiency of Malaysia’s tax administration management. We wish to inform that in line with the Government’s plan, Zurich Malaysia* will be implementing e-Invoice effective 1 August 2024. (*Zurich Malaysia refers to Zurich Life Insurance Malaysia Berhad, Zurich General Insurance Malaysia Berhad, Zurich Takaful Malaysia Berhad and Zurich General Takaful Malaysia Berhad)

Kindly be informed that the members of the Insurance Industry Associations (i.e. LIAM, PIAM, MTA), including Zurich Malaysia, are granted approval by Inland Revenue Board of Malaysia ("IRBM") to issue consolidated e-Invoice for all its provision of products and services and are not required to issue validated e-Invoice to customers for individual transactions during the period of 1 August 2024 to 30 June 2025.

Zurich Malaysia will start issuing validated e-Invoices to customers for all transactions starting 1 July 2025 onwards.

Based on the latest e-invoicing guidelines as issued by IRBM, we would like to inform that there is no requirement for the businesses / individuals to obtain validated e-invoices from Zurich Malaysia for income tax deduction / relief purposes at this juncture.

18/05/2022

NOW, you can add on Covid-19 cover in ZURICH-Travel Insurance International! Find out more at http://www.kooagency.com.my/Z-Travel_Insurance_International.htm

09/04/2022

Ever wished there could be a speedier, more convenient way to make a minor personal accident claim? Say hello to Personal Accident (PA) 1-Hour Approval, the first-of-its-kind claims service that offers our Personal Sentinel Version 3 (PSV3) & Personal Sentinel Version 3 Plus (PSV3+) policies/certificates with a claim amount of up to RM1,000!

Just scan the QR code below or WhatsApp us for a quick, smooth & hassle-free claims experience! Visit bit.ly/PAExpressClaim for more information.

11/10/2021

24/7 Self-Serve convenience for Zurich's customers! Within Malaysia 1-300-888-622, Outside Malaysia +603-2109-7999

24/09/2021

Cermin kenderaan anda retak? Tidak perlu ganti kalau masih boleh dibaiki!

16/09/2021

For details of the Zurich PSv3 Plus plans, you may visit http://www.kooagency.com.my/PSV3.htm