Anello.officialstore.malaysia

【直播时间】
☞ 週三 08:00pm
☞ 週六 & 週日 11:00am

🕙 營業時間｜Operation Hours：10:00 AM – 10:00 PM Daily
📍 Sunway Pyramid – Lot F1.53
📍 AEON Mall Bukit Tinggi – Lot F32
📍 eslite @ The Starhill – Lot L135

🇯🇵 The only Official Distributor of anello® in Malaysia The shipment will be delivered during office hours between 9:00 am to 5:00 pm weekdays only. Exchange & Return Refunds
Obviously, we want you to be completely satisfied with your purchase and will gladly accept returns of unworn or defective merchandise with original packaging and tags attached up to 14 days from date shipment was received. POLICY
Our policy lasts 14 days, however, if 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange PLEASE Save it for a gift T_T

To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, submit your request at messenger inbox 📸 Snap few products or video photos you received & we will be reply you during operation and get back to you ASAP

How do I get my refund? Once your return is received and inspected, we will send you a message to notify you that we have received your returned item. We will also notify you of refund processed, and a credit will automatically be applied to your bank account within 3 working days. What should I do if I receive the wrong product?
- If you received a product different from the one that you ordered— totally our fault, but please understand we are human and busy bees, therefore mistakes will happen, we will do our best to fix it for you!!

2. What to do if something in my order is damaged?
- SO SORRY! If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date. Or submit a request for return with photos in the messenger inbox.
- Plz do note we are not accept stitch

3. Can I exchange to others design?
- SO SORRY all orders from FB LIVE are with Exclusive prices & limited stocks. We do not provide exchange item service.

4. What to do if something in my order is damaged?
- SO SORRY! If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.

5. When can I get my refunds?
- Once your return is received and inspected, we will send you a message to notify you that we have received your returned item. We will also notify you of the approval of your refund. If you are approved, then your refund will be processed, credit will be into your bank account * info bank account you provided