revPAY is also TPA regulated under Bank Negara Financial System Act. Dear all Taobao/Tmall Buyer,
For your information, all refund requests are to be made directly to Taobao/Alipay and will be processed by Taobao/Alipay. For your convenience, we (revPAY - Revenue Harvest Sdn Bhd) are offering our assistance on behalf of Taobao/Alipay to process your refund request directly through your Bank. If
you have any enquiries, please do not hesitate to contact us via email ([email protected]) with details:
-Bank Account Holder's Name when doing payment
-Transaction ID: (RT000 # # )
-Transaction Date
We will get back to you on the next working day.