27/01/2026
The first red packet of 2026!😁
At first, I was only helping his wife with an insurance claim. In the end, the whole family became friends.
Sometime in 2024, when I was setting up a booth at a hospital, a couple suddenly came up to me and asked if I could help them with a claim. Mdm. Chin was was sick. Her medical card had an annual limit of only RM30,000, and once it was fully used, they had to pay out of pocket. When the new policy year started, they didn’t know how to continue claiming from the insurance.
So I went to their home in Serdang to help them process the claim, and I also taught them how to request a Guaranteed Letter for future follow-up visits, so they wouldn’t need to pay upfront. I went to their place several times to help until they were able to handle it themselves. They were very grateful—treating me to meals and giving me gifts.
After that, they introduced me to help insure their son, and their siblings came to me for will planning. Whenever they had questions about insurance, investments, or wills, they would ask me, and I answered them one by one. One of her sisters had insurance with a small company and didn’t know how to contact them. I helped her find the contact details, and she successfully made her claim too. Later, her daughter-in-law was about to give birth and also bought a policy. Thankfully she did—because after the baby was born, the baby developed a lung infection and was admitted to the NICU for 4 days, costing over RM14,000😱. The BabyCare policy covers ICU/NICU/HDU expenses within the first 30 days after birth.👍
Today I went to see them, bringing along some pineapple tarts made by my mother and a few small gifts, and also to let her fulfill her promise to treat me to a meal. Who knows, they didn't only treated me a meal, gave me gifts, and even a red packet. Totally not expecting at all. It’s really wonderful to meet people with grateful hearts. I also want to continue doing my best to help more people.😊💪
#瑞琦理财小帮手 #新年快乐 #送礼 #客户成朋友