Financial Markets Ombudsman Service

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Financial Markets Ombudsman Service FMOS was established through the consolidation of the Ombudsman for Financial Services and the Securities Industry Dispute Resolution Center.

FMOS offers an independent, fair and free dispute resolution service for consumers and investors. FMOS provides free and fair alternative dispute resolution services to financial consumers and investors.

15/10/2026

Jika berlaku pertikaian berkaitan perlindungan motor, bagaimana FMOS dapat membantu?

Mari lihat contoh kes yang dikendalikan oleh FMOS dan ketahui langkah penting untuk melindungi diri anda.

14/10/2026

Apa yang berlaku jika urusan dagangan saham anda tidak berjalan seperti yang dirancang?

Mari lihat contoh kes pasaran modal yang dikendalikan oleh FMOS dan bagaimana pertikaian ini diselesaikan.

[Financial Insights] Disputes handled by the FMOS show why it is important to understand what you are buying, what you a...
14/10/2026

[Financial Insights] Disputes handled by the FMOS show why it is important to understand what you are buying, what you are agreeing to, and what you are signing, including the product’s payment obligations and key terms.

Disputes handled by the FMOS show why it is important to understand what you are buying, what you are agreeing to, and what you are signing, including the produ

13/10/2026

Jika anda menerima SMS yang tidak dikenali, apakah yang perlu anda lakukan bagi mengelakkan diri daripada menjadi mangsa penipuan kewangan?

Mari lihat contoh kes perbankan yang dikendalikan oleh FMOS dan ketahui langkah yang boleh diambil untuk melindungi diri daripada penipuan kewangan.

Starting early can give you more opportunities to build your financial future. However, always understand the risks, do ...
09/10/2026

Starting early can give you more opportunities to build your financial future. However, always understand the risks, do your research and make informed decisions before you invest.

Build healthy financial habits today for a more informed investment journey tomorrow.

Be an informed investor before you invest. Understand the basics of investing and make informed decisions before startin...
08/10/2026

Be an informed investor before you invest. Understand the basics of investing and make informed decisions before starting your investment journey.

Investment scams are on the rise. Be cautious of suspicious information or investment opportunities and always verify be...
07/10/2026

Investment scams are on the rise. Be cautious of suspicious information or investment opportunities and always verify before committing any funds.
Take a moment to pause, check, and think before you invest.

FMOS's first TikTok LIVE, in collaboration with the Financial Education Network (FEN), is now wrapped up.The episode, “S...
06/10/2026

FMOS's first TikTok LIVE, in collaboration with the Financial Education Network (FEN), is now wrapped up.

The episode, “Stay Smart, Stay Protected: Know Your Financial Rights”, aired on 2 October 2026 as part of the TikTok Shop Hangout Podcast LIVE.

In the 45-minute live session, Puan Intan Khadiza, the Banking Ombudsman, shared practical insights on financial scams, common scam tactics, consumer rights and ways to stay protected. We hope the session provided useful insights and practical tips to help consumers stay informed and better protect themselves from financial scams.

As investing becomes easier with advancing technology, particularly AI, investors should stay alert to digital deception...
06/10/2026

As investing becomes easier with advancing technology, particularly AI, investors should stay alert to digital deception and take steps to verify information before making investment decisions.

Stay informed, stay cautious, and think critically before you invest.

Market ups and downs are part of investing. Building resilience means staying informed, disciplined, managing risk and k...
05/10/2026

Market ups and downs are part of investing. Building resilience means staying informed, disciplined, managing risk and keeping your investment aligned with your financial goals.

Address

Level 14, Main Block Menara Takaful Malaysia No. 4, Jalan Sultan Sulaiman
Kuala Lumpur
50000

Opening Hours

Monday 08:30 - 17:30
Tuesday 08:30 - 17:30
Wednesday 08:30 - 17:30
Thursday 08:30 - 17:30
Friday 08:30 - 17:30

Telephone

+60322722811

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