25/09/2026
25/04/2026 — Hospitalised.
24/08/2026 — RM1,301.25 successfully claimed.
Almost 4 months later.
Four years ago, this patient’s original hospital bill was 𝐑𝐌𝟏𝟒,𝟔𝟗𝟗.𝟏𝟎 and RM12,948.43 was successfully claimed.
But there was still one amount left unresolved
— the 𝐑𝐌𝟏,𝟑𝟎𝟏.𝟐𝟓 𝐇𝐨𝐥𝐭𝐞𝐫 𝐭𝐞𝐬𝐭.
Instead of stopping there, I continued following up.
I took time to understand what actually happened during her treatment, checked her coverage and followed through on the claim based on her medical situation.
That brought her total successfully claimed to 𝐑𝐌𝟏𝟒,𝟐𝟒𝟗.𝟔𝟖, leaving only 𝐑𝐌𝟒𝟒𝟗.𝟒𝟐 𝐨𝐮𝐭-𝐨𝐟-𝐩𝐨𝐜𝐤𝐞𝐭 from a RM14K+ hospital bill.
This is why I always say:
𝐓𝐡𝐞 𝐩𝐨𝐥𝐢𝐜𝐲 𝐲𝐨𝐮 𝐜𝐡𝐨𝐨𝐬𝐞 𝐦𝐚𝐭𝐭𝐞𝐫𝐬.
𝐁𝐮𝐭 𝐰𝐡𝐨 𝐬𝐞𝐫𝐯𝐢𝐜𝐞𝐬 𝐲𝐨𝐮𝐫 𝐩𝐨𝐥𝐢𝐜𝐲 𝐦𝐚𝐭𝐭𝐞𝐫𝐬 𝐭𝐨𝐨.
My job doesn’t end when your policy is issued.
When you’re hospitalised,
unsure about your coverage,
or a claim doesn’t go as expected..
That’s when having someone who knows your policy and is willing to follow through really matters.
Already have insurance but not sure
what you’re covered for?
DM me for a policy review.
𝐋𝐞𝐭’𝐬 𝐦𝐚𝐤𝐞 𝐬𝐮𝐫𝐞 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐰𝐡𝐚𝐭 𝐲𝐨𝐮 𝐡𝐚𝐯𝐞
𝐛𝐞𝐟𝐨𝐫𝐞 𝐲𝐨𝐮 𝐧𝐞𝐞𝐝 𝐭𝐨 𝐮𝐬𝐞 𝐢𝐭.
