15/02/2022
A client reported a windstorm claim during the Chinese New Year. The ridge tiles of one of the apartment blocks were ripped off and broke into pieces by the windstorm. As it was an isolated damage and due to the bad weather conditions then, the Client had requested for repairs to be carried out immediately. The Insurers were notified of the damage where approval was later obtained for the Client to proceed with repairs. The Client was advised to take photographic evidence of the damage for future reference. Later, we attended the site to carry out the post repairs inspection to confirm the consistency of the damage to the photographic evidence obtained by the Client. We assisted the Client with the claim and also obtained the necessary documents.