03/09/2026
If you've sent an eWallet and the recipient did not receive an SMS notification, there's no need to worry. The funds are still available and can be accessed.
Simply ask the recipient to follow the steps below to request a new PIN and access their funds:
1. Dial *120*277 #
2. Select Option 1, 'Get Cash', and you're good to go.
Should you experience any further complications, contact us on 8004 1000, and we'll gladly assist.