We offer World-class Business Process Management [BPM] consultancy services in Kenya and Africa. What is a Business Process? A business process is a series of steps or activities carried out by humans and/or technology systems to achieve a specified desired goal or outcome, usually to create and/or deliver value to one or more stakeholders. Business processes are classified into three categories:
1. Management Processes are used to measure, monitor, and control business activities. They ensure that a primary or supporting process meets operational, financial, regulatory, and legal goals.
2. Primary/Core Processes are end-to-end, cross-functional processes that directly deliver value to customers.
3. Support Processes are designed to support primary processes, often by managing resources and/or infrastructure required by primary processes. Efficient and customer-centric business processes are the backbone of any successful organization. If the processes are ineffective, you have no hope of ever achieving your strategic objectives. No need to worry though, we are here to help. Meet Africa’s business process experts. We live, breathe, sleep and dream business processes! What is Business Process Management [BPM]? Business Process Management [BPM] is a disciplined management approach that utilizes human resources and various methodologies, tools, techniques, and technologies to identify, design, execute, document, measure, monitor, analyze, improve, optimize, transform and control business processes to achieve efficiency and effectiveness in achieving an organization’s strategic goals. The main objective of BPM is to simultaneously optimize; quality, costs, and revenues in an organization to enhance efficiency and maximize stakeholder benefits. Embracing BPM will help your organization; enhance efficiency, achieve standardization, compliance, and continuous performance improvement, become more agile, and generally achieve its strategic goals
Business process management is a journey, not a destination. We exist to support you each step of the way to ensure you derive maximum benefits from BPM for the benefit of all your stakeholders. Process is in our DNA! Business Process Management [BPM] Perspectives
Business process management [BPM] comprises of the following perspectives:
1. Enterprise Perspective
a. Enterprise Process Management
b. Process Organization
2. Process Perspective
a. Process Modeling
b. Process Analysis
c. Process Implementation
e. Process Performance Management
f. Process Performance Transformation
g. BPM Technologies. We exist to help your organization navigate each of these perspectives in the pursuit of operational excellence and resultant business growth. Four Pillars of BPM
Business process management is supported by four pillars namely:
1. Strategy
2. People
3. Processes and
4. Technology. We help you ensure all the pillars are properly aligned for business process management to thrive in your organization. Business Process Lifecycle
The business process lifecycle comprises of five stages namely:
1. Alignment to strategy and goals
2. Architecting Changes
3. Developing Initiatives
4. Implementing Changes
5. Measuring Success
We support you through each stage of the lifecycle to ensure your business processes are well-rounded, mature, and efficiently executed for maximum effectiveness. Business Process Value Destroyers
Do you encounter or suspect any of the following value destroyers in your organization? The Seven Deadly Wastes
1. Transportation [unnecessary]
2. Inventory [excessive]
3. Motion [excessive/unnecessary]
4. Waiting
5. Overproduction
6. Overprocessing
7. Defects
Others
Underutilized human resources
Bottlenecks
Handoffs
Bureaucracy
Redundant tasks
Complexity
Organizational silos
Manual interventions
Rework
Unnecessary approvals and inspection points
Errors
Duplication
Employee frustration
Customers’ complaints
Loopholes. Do any of these exist in your organization? We can help you detect and either eliminate or reduce these value destroyers, thereby enhancing your operational efficiency and effectiveness and giving your bottom line that much-needed boost! We illuminate operational inefficiencies and smoke out value destroyers leading to a lean and efficient enterprise ready to ‘show your competition dust!’. OUR SERVICES INCLUDE;
Business Process Management
Business Process Management Maturity Assessment
Business Process Improvement/Reengineering/Transformation
Lean Six Sigma
Process Documentation
Process Discovery
Process Modeling
Policies and Procedures Writing
Standard Operating Procedures [SOPs]
Work Instructions
Business Requirements
Business Process Management Governance
Business Process Management Outsourcing
Business Process Management as a Service [BPMaaS]
Business Process Management Training
Business Process Management Technology
Change Management
Business Architecture
Problem Solving
Get in touch with Due Process Consulting Ltd today for business process management services in Kenya and Africa.
