22/05/2026
The Authority yesterday held a virtual sensitization meeting with over 600 participants from regulated SACCOs to strengthen compliance, risk management, and regulatory reporting around digital financial services and alternative delivery channels.
Speaking during the session, Acting Chief Executive Officer, Mr. David Sandagi, emphasized that as SACCOs continue to adopt mobile banking, USSD, mobile applications, agency services, PesaLink, digital credit solutions, and other technology driven channels, innovation must go hand in hand with strong governance, accountability, and protection of members’ funds.
For SACCO members, this means that the digital channels you use to access your savings, loans, deposits, and other services must be safe, properly approved, well monitored, and supported by strong internal controls.
Mr. Sandagi noted that digital transformation is no longer optional for the SACCO sector, but cautioned that access to SACCO systems by third party service providers must be treated as a controlled privilege, not a default right. He urged SACCOs to carefully manage vendor relationships, monitor system access, strengthen cybersecurity safeguards, and ensure that all digital products and channels receive the necessary regulatory approval before rollout.
The meeting also highlighted the need for accurate and timely quarterly reporting on approved digital channels, including SACCO agency, bank agency, and PesaLink services. These reports help the Authority monitor risks, promote transparency, and support early detection of operational and technology related threats.
SASRA further reminded regulated SACCOs that digital services must be backed by clear contracts, audit trails, business continuity plans, dedicated settlement accounts, daily reconciliation, and prompt reporting of cybersecurity incidents.
As SACCOs embrace technology, the Authority remains committed to supporting safe, compliant, member centred innovation that protects SACCO funds and strengthens confidence in the sector.