Azania

16/11/2020

Do you shop or transact in USD? Sign up to the Azania Beta & save up to 20% for international transactions. Visit www.azania.app to join the Beta.

Azania is a multi-currency mobile account and virtual card that allows you to shop and send money in 7 international and East African currencies.

Sign up for early access to Azania, exclusive early-adopter discounts and the chance to shape the borderless digital banking experience of the future.

10/11/2020

A digital challenger bank just raised Africa's largest-ever seed round. How would Kenyan banks fare against challengers? We decided to test the mobile banking experience of three Kenyan banks to find out.

Read writing from Azania - Borderless banking for Africa on Medium. Our mission is to make payments across Africa easy, transparent & affordable. Help us build a pan-African mobile account by signing up for the Beta @ azania.app.

05/11/2020

's is the highest-rated, most downloaded & reviewed mobile banking app in Kenya, based on data from Google's Playstore. We're starting a blog series about the UX of - what do you think KCB's doing to out-innovate the competition?

26/10/2020

Standard Chartered Bank have published a survey on how COVID is changing the way we earn and spend:
- 74% of Kenyans say COVID has made them more positive about shopping online.
- The online spending tools people are most interested in using are for budgeting and blocking card spend above certain limits.

Do you agree? What tools do you want to see from your bank to make it easier for your to spend online?

21/10/2020

Do you feel like you should be getting a better digital experience from your bank? Help us make that a reality, by filling in a 2 minute survey.

Azania is building a multi-currency transactional account, designed to make online and international payments both convenient and low-cost. Your feedback will allow us to build a digital experience tailored to your needs.

Built with love by SurveySparrow, a FREE online survey software which lets you collect feedback naturally, gain insights and make better decisions.

15/10/2020

Earlier this month, we surveyed 50 young professionals in Kenya about how they spend and their experience with financial services.

Some of the insights weren’t surprising:
- MPesa is (just about) more popular than card payments. A little over 50% use MPesa as their default payment method, due to its convenience. Those that prefer debit or credit card payments have typically lived abroad and use a mix of Kenyan and international financial services.
- Remittance services are popular. 40% of those surveyed use third party remittance providers. A smaller group (20-25%) use third party apps for savings, loans and investment. A common wish was that more of these products be packaged into their core banking app.

But the main takeaway from the survey is just how dominant digital is when it comes to people’s expectations of their bank. 81% of respondents said that a mobile app is their preferred way of managing their finances. And when asked about the top 3 features/offerings they’d look for when opening a new bank account, a whopping 93% prioritise a good mobile/online banking experience.

Unfortunately poor mobile user experience and having to visit a branch for services they SHOULD be able to execute online was also the leading complaint among those we surveyed. Standard Chartered stands out and was universally praised by customers for its mobile app, albeit with some limitations (e.g. the way it helps users visualise their spending isn’t helpful). Other banks, however, didn’t seem to have many fans when it came to mobile user experience and customer experience overall.

At Azania, we think that financial services products should have fans rather than reluctant customers. Our goal is to drive innovation in customer experience, while leveraging digital channels to reduce fees. Watch this space as we develop a new type of international payment experience for Africa!