27/06/2022
At the start of small business, we always recommend to carry out start-up of business and carry it on yourself for the first time so that you: A) do not spend money on staff; B) understand peculiarities of every step of your business.
But when you have already started to earn money and stopped to succeed everything by yourself β you need a team.
Let us consider the subject on example of opening of grocery store (we have written a post how to open your own store).
For example, you were engaged in opening, purchase of equipment and goods, you were engaged in marketing and you were salesman. Some time later you started cover your investments, people come to you = you need to purchase more goods, seek for new suppliers, do cleaning of store, serve the clients β and you are no longer sufficient for this. It is time to find employees!
Who you might need:
1. Two salesmen to work in shifts;
2. Cleaner;
3. Purchasing agent;
4. Accountant officer;
5. Marketing expert.
Of course, you do not need to hire all of them at once, start with salesmen. You will free your time and you will be able to pay more attention to purchases that will allow your business to grow further. And accordingly, hire new people. But it does not mean that immediately you stop to sell! Nobody sells better the goods than the owner of these goods! Therefore, for the first time you should be involved in sales.
1. Study in details and do not violate Kenya's labor laws.
2. Before hiring an employee, make a clear list of official duties. The employee should know what exactly he needs to do. Even if it seems to you a "so understandable" trifle to wipe windows, then a new person in your company may not understand it. So clearly spell everything out.
3. Teach the employee everything. You can even work with him for a few days and show him what and where it lies, where and what to write down, how to use the technique and other things. Be sure to tell and show him how to communicate with customers.
4. Set a salary. You should gather information about how much the average market pays for this position and set a competitive price.
Think about a transparent motivation system. For example, set salary β the part that an employee will receive anyway and a percentage of sales β the more an employee sells, the more salary they will receive.
5. And most important thing, you need to understand that you should be engaged with employees: to train, to devote them your own time and attention, transfer your experience, to motivate, etc.
FinSeil will open soon its doors for the clients and you will get opportunity to contact us for an advice or loan.
