It is a local payment system used in the country. National Express Card (NE) is a Jordanian payment utility that provides an alternative payment method to cash while making purchases and getting offers, special discounts rates and services. We also operate as a flexible form of short-term borrowing money and flexible repayment terms. NE also offers its services of paying and settling all utility bills such as electricity, water, telephone, cell phone, internet, and others by providing NE with an authorization as standing instructions. Our management team at National Express is dedicated at keeping National Express on the cutting-edge of technology, financing, and customer service. As it expands its network, National Express expects to become a leading player in all of Jordan and the surrounding area. Dear Customer,
You can submit a complaint to the customer complaints unit of the company by calling the following phone number (06 565754106), or by sending an email to: [email protected]. Knowing that National Express handles any complaint within a period of time not exceeding (30) working days from the date of submitting the complaint, and if you are not satisfied with the outcome of the complaint, you can resort to the Central Bank of Jordan or resort to the legal judiciary. You can contact the Central Bank of Jordan on the following phone number (06 4630301) or by sending an email to: [email protected].
عميلنا العزيز يمكنك التقدم بشكوى لوحدة شكاوي العملاء التابعة للشركة عن طريق الإتصال على رقم الهاتف التالي: (٠٦٥٦٥٧٥٤١)، أو من خلال إرسال بريد إلكتروني إلى العنوان التالي: [email protected]. علماً بأن الشركة تقوم بمعالجة أي شكوى خلال فترة زمنية لا تتجاوز(30) يوم عمل من تاريخ تقديم الشكوى، وفي حال عدم قناعتك بنتيجة الشكوى يمكنك اللجوء الى البنك المركزي أو اللجوء الى القضاء
يمكنك التواصل مع البنك المركزي على رقم الهاتف التالي: (٠٦٤٦٣٠٣٠١) أو من خلال إرسال بريد إلكتروني إلى العنوان التالي:.[email protected]
