Annual Maintenance Contract: We provide comprehensive support for servers (including OS), network components, desktops, laptops, plotters, peripherals, power products and other IT hardware. Maximum uptime is the single most critical requirement for most of the customers and the same is achieved through, quick resolution of breakdowns and preventive maintenance. Availability of spare parts, technic
al expertise, proper coordination and support capabilities across wide range of products enables Quick IT solutions to provide maximum uptime. Customer satisfaction has been the driving force behind our business growth. We have been investing in people and processes to sustain and improve service levels. It enabled us to achieve long and mutually rewarding relationship with our existing customers and win many referral customers. Facility Management Services: FMS involves hardware break fixes, databases management, backup services, security updates, help desk services, asset management, vendor management, optimization initiatives, etc. Many customers prefer to outsource management of their IT infrastructure to established and proven FMS Providers. Our experience and expertize across spectrum of IT services made us a preferred FMS provider in India. Help Desk Support: Our IT Help Desk Services based on ITIL methodology, acts as a Single Point Of Contact for customers. Help Desk co-ordinates between customer and various support functions and organizations, from call logging till call closure. Help Desk monitors and drives activities like break fix support, preventive maintenance, installation, implementation and upgradation of IT infrastructure, IT audits, etc.
