Banker-Banker

28/08/2026

Digital banking has changed the way we bank, making many transactions faster and more convenient. But is faster always the same as easier? What happens when technology becomes difficult to use, a transaction fails, or a customer needs human help? This article looks at both sides of digital banking and asks a simple question: Has banking really become easier?

A few days ago, I saw an elderly gentleman trying to make a payment through his mobile phone. He opened his banking app, entered his password and waited for the OTP. He moved to his messages, check…

21/08/2026

Deposit rates may look simple, but there is more behind them. From October 1, 2026, RBI is bringing tighter rules on how banks disclose and offer deposit rates. What will change for retail and bulk depositors? Let us look at the key changes and what they mean for customers and banks.

Deposit rates may look simple, but there is more behind them. From October 1, 2026, RBI is bringing tighter rules on how banks disclose and offer deposit rates. What will change for retail and bulk…

16/08/2026

Credit appraisal has come a long way. From the banker’s desk, files and personal interaction to digital data, analytics and faster credit decisions, technology has transformed the lending process. But one thing remains important: the judgement of a good banker.

In my latest post, I look at how technology is changing credit appraisal and why the future may not be man versus machine, but man plus machine.

01/08/2026

A Practical Guide on Claim Settlement of Bank Deposits of a Deceased Depositor

Claim settlement of bank deposits is one of the most important services provided by banks. However, many families are not aware of the procedure to be followed when they have to claim the money lying in the bank accounts or deposits of a departed family member. This often results in unnecessary delays, repeated visits to the bank and avoidable confusion....

26/07/2026

Do you think every bounced cheque is a criminal offence? Think again. A dishonoured cheque can have serious legal consequences, but Section 138 applies only when specific legal conditions are fulfilled. This article explains the law behind Section 138 of the Negotiable Instruments Act in simple language, including when it applies, the safeguards available to the drawer, and its practical implications in today's banking system.

22/07/2026

Common Cyber Crimes Every Indian Should Know Before They Become a Victim

Digital banking has transformed the way we pay, shop, invest and manage our finances. Today, UPI, Internet Banking, mobile wallets and digital payments have become an integral part of daily life. Unfortunately, the same technology has also become a playground for cyber criminals. Unlike conventional crimes, cyber frauds do not require the criminal to be physically present. A fake phone call, an SMS, an email, or a WhatsApp message is often enough to deceive an unsuspecting person into revealing confidential information or authorising a fraudulent transaction....

Digital banking has transformed the way we pay, shop, invest and manage our finances. Today, UPI, Internet Banking, mobile wallets and digital payments have become an integral part of daily life. U…

19/07/2026

Have you ever wondered why banks do not pay interest on current accounts? The common answer is, "because there are too many transactions." But that's only a part of the story. This article explains the real banking logic behind this long-standing practice in simple words and clears up one of the most common misconceptions in banking.

A. Question That Every Banker Has Heard One question that almost every banker has been asked is: “Why doesn’t the bank pay interest on a current account?” The answer usually comes…

16/07/2026

India has made remarkable progress in financial inclusion through PMJDY. The next challenge, however, is not opening more savings accounts but ensuring they are managed more efficiently. This article explores why the time may have come to consider a "One Person–One Primary Savings Account" framework—without compromising customer choice or banking competition.

India’s financial inclusion story is one of the most remarkable public policy successes of the last decade. Through the Pradhan Mantri Jan Dhan Yojana (PMJDY), the Government of India transfo…

10/07/2026

From the savings account in your pocket to the billion‑dollar loan fueling industries, banking wears two distinct masks.
One powers households, the other drives enterprises — together, they shape the heartbeat of the economy.

Banking is everywhere — from the savings account you open for your first paycheck to the multi‑crore loan a company secures to expand its operations. Yet, many people blur the line between retail a…

07/07/2026

Cheques remain legally significant in banking and business transactions. This article explores the common types of cheques and the key legal provisions and banking practices governing their use.

Despite the rapid growth of digital payment systems such as UPI, NEFT and RTGS, cheques continue to play a significant role in India’s banking system. They remain widely used for business tra…