20/03/2026
ఇన్సూరెన్స్ లో క్లెయిమ్ సెటిల్ మెంట్ రేషియో అంటే ఏమిటి?
What is claims Settlement Ratio? 😳 Must know before buying insurance!
Claim Settlement Ratio – Description
Claim Settlement Ratio (CSR) is a key performance indicator used in the insurance industry to measure the reliability of an insurance company.
It represents the percentage of total claims settled by the insurer out of the total claims received during a specific period (usually one financial year).
📊 In simple words:
It tells you how many claims a company actually pays compared to how many it receives.
📊 Formula
CSR = (Number of Claims Settled / Total Claims Received) × 100
📊 Example
If an insurance company receives 1,000 claims in a year and settles 950 claims,
👉 the Claim Settlement Ratio is 95%
⚠️ Importance
Helps customers evaluate the trustworthiness of an insurer
A higher CSR indicates a better track record of settling claims
A lower CSR may indicate higher chances of claim rejection
💡 Conclusion
Before buying any insurance policy, checking the Claim Settlement Ratio of the company is essential to ensure your claim is more likely to be honored when needed.