13/10/2026
π Number One for Customer Experience β for a record-breaking 11 years!
Credit unions have once again ranked first in Ireland for customer experience in the 2026 Customer Experience Insight (CXi) Report. π
At Gateway Credit Union, weβre proud to be part of this achievement. Our members are at the heart of everything we do, and weβre committed to providing friendly, personal service and supporting our local community.
With an outstanding score of 8.16, credit unions exceeded the benchmark for customer experience excellence β recognition of the care and dedication shown by staff and volunteers across the country.
A huge thank you to our members for your continued trust and support, and to our team for making a difference every day. π