31/07/2022
In a research on N26's social media, I found several people complaining about their accounts being closed and the delay in returning their money. There are even reports of people giving up the dispute because the amount is not that big. Now, tell me, how much money are they taking from innocent people ? Let's be together and find out what's behind this unexpected search for fraudulent accounts of commun people with no history of fraud.
N26 cannot be a serious bank.
They are keeping my money for over 40 days. I got in touch several times but it seems they just dont care. I have already sent all proof of my funds, all documents asked by them, but it seems they are just playing with me. Do you know how much I lost without my finances ? There is no reason to suddenly get all these accounts closed and dont return it to their owners. I haven't seen this situation in all my life.
They aren't respectful as they don't reply within a reasonable period of time to their customers. They only get back to us when they want. After several emails, they returned to me only twice saying they won't give my money back as I did not follow the terms and conditions of my account. I cannot imagine who read all the small letters in the documents to open an account. And if I did something that it was not in the terms of use, at least they would need to let me know what I did. And why my documents were not accepted. They only tell me that it won't be possible to release my money and that I need to contact BaFin (Federal Financial Supervisory Authority). But what I did? Why all this people did that they are freezing all these accounts?
Please, share this information in order to help it doesn't happen again.
