28/10/2026
【超過800間機構已登記「 #」認證，您識睇未？】
點樣辨認官方短訊？
✅ 由通訊事務管理局辦公室（通訊辦）推出嘅「短訊發送人登記制」已經有超過800間機構參與
✅ 已登記嘅機構發出短訊時，發件人名稱會以「 #」號開頭（例如「 」），而「 #」只會出現喺名稱最前面
✅ 收到冇「 #」開頭或直接顯示電話號碼嘅短訊，記得提高警覺！
✅ 切勿亂撳短訊內嘅連結或致電短訊提供嘅電話號碼，應該自行透過官方網站或官方熱線查證
收到自稱本行職員嘅來電？
⚠️ 要求對方提供姓名及職員編號，並致電本行24小時職員身份核實熱線 2860 0370 查證
⚠️ 本行職員絕對唔會喺電話中要求您提供網上銀行密碼或櫃員機密碼
⚠️ 切勿按對方指示轉賬或提供任何敏感的個人資料
💡 記實：絕對唔好向任何人透露您嘅銀行密碼或一次性密碼（OTP）。收到可疑短訊或來電，應自行透過官方渠道查證，唔好亂撳短訊內嘅連結。
⚠️ 小心騙徒！撳 Link，中「蕉」
睇埋香港銀行公會宣傳短片，學多幾招防騙技巧*: https://youtu.be/mkBAUxbfHlw
*將連結至第三方網頁
【Over 800 Organizations Registered for “ #” Verification. Can You Spot the Signs?】
How can you identify an official SMS?
✅ More than 800 organizations have joined the SMS Sender Registration Scheme launched by the Office of the Communications Authority (OFCA)
✅ SMS messages from registered organizations display a “ #” prefix before the sender’s name (e.g., “ ”). The “ #” will only appear at the beginning of the sender’s name
✅ Stay alert if the sender’s name does not begin with “ #” or if a phone number is displayed instead
✅ Never click on links or call the numbers provided in an SMS. Verify the message independently through the organization’s official website or hotline
Receiving a call from someone claiming to be from our bank?
⚠️ Ask for the caller’s name and staff ID number, then call our 24-hour Staff Identity Verification Hotline at 2860 0370 to verify their identity
⚠️ Our staff will NEVER ask for your online banking password or ATM PIN
⚠️ Never follow the caller’s instructions to transfer money or disclose sensitive personal information
💡 Remember: Never disclose your banking passwords or one-time passwords (OTPs) to anyone. If you receive a suspicious SMS or call, verify it independently through official channels and never click on any links in the message.
⚠️ Beware of Fraudsters! Click the links. Fall for Scams.
Learn more safety tips from the official Hong Kong Association of Banks video*: https://youtu.be/mkBAUxbfHlw
*You will be redirected to a third-party site
