Inna Lyukshina Mortgages and Protection

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Home buyers who feel like giving up - this one is for you. This lady came to me this summer looking for help with a home...
30/09/2026

Home buyers who feel like giving up - this one is for you.

This lady came to me this summer looking for help with a home purchase for her and her little daughter.
After a long and tiring separation a safe space was well needed for both.
-All of her deposit was gifted by her parents.
-She got employed income, child benefit and child maintenance.
-Perfect credit history.
-Quite straightforward to me (except it was not 👇🏻👇🏻👇🏻)

The application was submitted to a high street lender, but something was overlooked massively (as it appeared later) and resulted in a decline ❌ I personally don’t like declines and always aim to prepare the case well, so when it’s submitted it gets approved right first time 👍🏻
❌The lender questioned everything: her very stable income as an experienced social worker, her extra income, her gifted deposit, her financial stability, a lot if information was misinterpreted even though I supplied a very detailed supporting statement, and a lot of documents weren’t even checked by the underwriter it appears!!!! 🫪
✅So I challenged the lender, and after a lot of back and forth for 3 weeks the mortgage was approved. Win-win 👏🏻

❌At the same time, as the client instructed her solicitor, there appeared to be an issue with her onboarding and ID checks, that took almost 3 weeks to complete.

❌The vendor also kept on delaying the exchange and completion date without providing any clear explanation to the estate agent or their solicitors.

The client’s frustration was understandable and i remember the day she rang me and said “Inna, do you think I should have not started this and can it be it’s just not meant to happen for me this time😢?” This literally broke my heart. And I reassured her that everything was going to be ok.

✅Last week after long 4 months she finally completed 🔑 👏🏻 When I rang her, she sounded exhausted but relieved it was all over. I obviously was very happy for her and with her 👏🏻

✅If you’re at a stage where you feel like you’d rather give up - please don’t feel like that. Pick up your phone and talk to someone: your advisor, your solicitor, your family member or a friend, your community. Demand answers if needed, seek clarifications if needed.

❇️Don’t give up! And remember - you’re not alone in your home buying process - there’re quite a few people working hard behind the scenes to make it happen for you - each at its own pace to help you get there. ❣️

Beware ❌Scam!Yesterday one of my clients received a call from someone   to be from Aviva, and the person wanted to discu...
23/09/2026

Beware ❌Scam!

Yesterday one of my clients received a call from someone to be from Aviva, and the person wanted to discuss her existing insurance (arranged by myself) and policy benefits. Prior to continuing the call he asked her for her date of birth and a current address and some other details, to which she refused to answer and hung up.

❌I also received a text message from someone pretending to be Reuben from Aviva claiming to be my protection advisor (I am my own protection advisor by the way 😏) and wanting to discuss my policy which is due for review (apparently 😳with the only difference it’s not)

I spoke directly to Aviva about this and they confirmed they’d never call you or text you from a mobile number! ✅They’d usually post a letter or email you✅

❌Please please DO NOT share personal information with people you don’t know! ALWAYS speak to your advisor who arranged your cover or directly to the provider, if you have any questions.

Be safe.

Be vigilant.

Be protected.

Now that’s a wrap for the weekend! I WON! 💃🏻👏🏻 I bloody   the appeal!👏🏻What started as a really straightforward case for...
26/06/2026

Now that’s a wrap for the weekend! I WON! 💃🏻👏🏻 I bloody the appeal!

👏🏻What started as a really straightforward case for my lovely client, who simply wanted to get back onto the property ladder and create a stable home for herself and her daughter, somehow turned into a complete uncontrollable mess.

The lender first reduced the amount they were willing to lend 🥴and then declined the application altogether 🫪. However, it made absolutely no sense to me.

If I was to this industry, I probably would have accepted the decision and moved on to another lender💀. But it wasn’t that simple. We needed a lender willing to offer 5.5 times my client’s income and the options were limited.

🙌🏻So instead of accepting the answer, I challenged it. 2 weeks of phone calls, emails, appeals and a fair bit of persistence later… the message I’d been waiting for finally landed in my inbox at 4:30 today:🎉 ! 🎉

😊Moments like this remind me that sometimes the difference between a “no” and a “yes” isn’t the case itself! it’s having someone (me) willing to ask one more question, make one more phone call and refuse to give up too soon.

🙌🏻The moral of the post is - anyone can submit a mortgage application👍🏻. The real value of a mortgage adviser is what happens when things go wrong. That’s when you need someone willing to - it’s as simple as that.

🔆Happy everyone!!! 🔆

As many of you know, I’ve been in the mortgage industry for a good 15 years 😱 and advising on mortgages and protection f...
18/06/2026

As many of you know, I’ve been in the mortgage industry for a good 15 years 😱 and advising on mortgages and protection for 6 years.

〽️Most of my business comes from recommendations from my amazing clients, so if you know anyone who’s buying a home, remortgaging, or simply needs honest mortgage advice or just a chat about further direction, I’d be so grateful if you could point them my way.

〽️Thanks to everyone for all your continued support—it truly means a lot.

Yesterday I did what I’ve been doing as part of my routine as a mortgage advisor, who cares about her clients, for quite...
14/05/2026

Yesterday I did what I’ve been doing as part of my routine as a mortgage advisor, who cares about her clients, for quite some time now.

✅I left 15 voice notes to those clients that completed within the last 4-6 weeks.
⏩️I usually send one a day after completion, 1 a month or so after, and 1 in 6-8 months time. ⏩️It doesn’t stop surprising me how appreciative each client is of my personal message every time 🥰It seems that many don’t even expect any contact at all because that doesn’t seem to be a popular option
⏩️To me however it means a world. It reinforces my connection with each family and allows us to just get closer and build more trust.
⏩️from time to time I also get an invite to house warming parties which is such honour for me to be a part of 🥰 Some parties are on the opposite side of the UK so, as much as I’d love to join, I need to decline those 😃 However, going to one in this week! 🤩

❗️❗️❗️Guess what. Out of my 15 voice notes each one was responded to! I absolutely love it 👌🏻, it gives me a weird kick of adrenaline each time and juts makes me realise I’m in the right place doing what I do best - helping others. The Mortgage Lodge

❤️ To all of my past, existing and future clients and to all those supporting my business - THANK YOU from the bottom of my heart. Thanks for each kind feedback, recommendation, word of mouth, message, phone call - it means the world to me.

😍Ps: picture of me and my friend in a sunny Albania last week. And let me just say it again 😆- I won’t complain about 26 degrees 😏😆

😱I feel honoured and inspired and (frankly speaking) I am boasting with pride! The other day I received an email from on...
04/11/2025

😱I feel honoured and inspired and (frankly speaking) I am boasting with pride!

The other day I received an email from one of my recent client (who completed on their purchase back a few months ago) who proudly shared with me that he passed his all CEMAP exams and became a qualified mortgage advisor 🤩 and he did it BECAUSE I inspired him by the WAY I PROVIDED THE SERVICES TO HIM AND HIS PARTNER 😱😭🥰

😍To say I was touched is an understatement. There’s no greater compliment than knowing my passion can inspire someone else’s purpose and make them follow my footsteps ☺️

😍And I realised how my attitude, dedication and care shaped someone else’s direction/future. This is just so cool!

😍To be honest, it’s not the first time I was asked to share my career journey as an advisor and my “why”s and “because”es.
😃One day I will be brave enough to share it publicly with the world 🌍 .

🩷 For those clients who used my services in the past - thank you from the bottom of my heart
🩷For those clients that are yet to use my services - thank you from the bottom of my heart
🩷For every single person supporting me in this journey - thank you from the bottom of my heart

Have a great week everyone 👌🏻

Stories of my life. Read till the end.   There’s nothing better than seeing pictures of my clients sharing their happy m...
24/10/2025

Stories of my life. Read till the end.

There’s nothing better than seeing pictures of my clients sharing their happy moments once they completed on purchases of their house 🙌🏻 Even sharing with me their plans on landscaping of their gardens! 😍

Honestly, I can’t think of what goes through everyone’s head when they hold the keys to their dream homes after long and at times frustrating journeys of buying their homes 👏🏻 but I firmly believe it’s all so worth it 👍🏻

🫢It took one family almost 2 years to complete while they were going through the bureaucracy of endless paperwork involving dealing with management companies, freeholder directors and even having to send one of the most important final documents to Gibraltar (!!!) for a signature, but we did it in the end! 🤝🏻

🫢With another family we had to experience grief of their conveyancing firm shutting down a week before completion with £25k of their hard earned money held in a firm’s account ! That’s something I’ve never experienced in my career and that was a huge learning curve for me! What a joy trying to get the deposit funds back. But we did it, it took us a month, but we did it 👌🏻

🫢The third family had quite a bit of a delay on the seller’s side but with the help of great conveyancers we managed to push it over the line just in time, 3 weeks before their offer expiry date! 👏🏻

To say I’m exhausted but over the moon at the same time is to say the least.

📍None of this would happen without great team work and silent heroes working in the background to make things happen.

🔆Happy Friday everyone 🔆

🔥Here if you need me 🔥

Hi guys, it’s a beautiful problem to have so please please spread the word: I’ve finally managed to free up some preciou...
06/10/2025

Hi guys, it’s a beautiful problem to have so please please spread the word:

I’ve finally managed to free up some precious space in my VERY busy diary and have got plenty of availability in the next 2 weeks.
✔️If your mortgage deal expires in the next 3-6 months, it’s a good time to talk about it.
✔️If you spoke to me about protection but weren’t sure what to go for, it’s a good time to review your needs again
✔️if you or someone you know isn’t sure whether they can even start thinking about buying their home, let them know now it’s a good time to talk 🗣️

📞 I’m easily accessible via emails and my phone.
📱 Link to my diary in comments. Click on it, book yourself in and let’s talk ✔️

Spread the love! ❤️

Coffee? Check.✅Positive attitude? Check.✅📅 Monday,  let’s do this.Kicking off the week with energy and a fresh mindset. ...
25/08/2025

Coffee? Check.✅
Positive attitude? Check.✅
📅 Monday, let’s do this.

Kicking off the week with energy and a fresh mindset. Every Monday is a new opportunity to restart, take on new challenges and make progress—one step (and one sip of coffee) at a time.

I've got lots of admin to do today and will also meet with a couple of amazing clients who I can't wait to help!

🍾Finishing my week on a high - with home completions celebrations as per my Friday tradition 🥂The pictures below were se...
22/08/2025

🍾Finishing my week on a high - with home completions celebrations as per my Friday tradition

🥂The pictures below were sent to me by Ivy, GH and Nat and Dylan once they completed, which is a great proof of what’s achievable with a bit of hard work and perseverance.

📷 My lovely clients almost ALWAYS share a picture or two with me. Seeing them so proud is priceless! 🩷 (and I’ll be honest, I’m an emotional wreck and things like these do touch me to the bottom of my heart 🥹)

☎️I won’t stop here and will stay in touch with all those lovely people going forward as this is my commitment and I’ll stick to it.

👏🏻👏🏻 Here’s to HAPPY PEOPLE in HAPPY PLACES. My sincerest congratulations 🥂

I’ll have a glass or two today that’s for sure 👍🏻

Address

Wootton

Opening Hours

Monday 9am - 6pm
Tuesday 9am - 6pm
Wednesday 9am - 6pm
Thursday 9am - 6pm
Friday 9am - 6pm
Saturday 9:30am - 1pm

Telephone

+447827104250

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