06/03/2025
Great to have such positive feedback! Whilst we cannot always help with the flood insurance enquires we receive, we do have a variety of solution to assist customers with properties in flood risk areas.
🏡 Andrew’s Flood Insurance Story – Finding Affordable Cover After a Claim 🌊
In January 2019, Andrew, 64, experienced devastating flooding when heavy rain caused surface water to overwhelm his drains. “The garden filled up with water, and then it flowed in through the front door,” he recalled. The damage totalled £13,197, and his insurance premium shot up by over 50%.
Determined to find a better deal, Andrew turned to BIBA’s Flood Insurance Directory, where he found two specialist brokers. One of them, Daines Kapp Insurance Brokers, provided prompt, personable, and effective support—securing a policy for less than half the cost he was initially facing!
Despite the challenges of making a claim and living in a flood-prone area, Andrew found the process smooth and reassuring, thanks to his broker’s expertise. The level of service exceeded his expectations, making him feel supported during a stressful time.
Now, five years on, Andrew is hopeful for another premium reduction, confident that his broker will continue to negotiate the best deal for him.
📖 Read Andrew’s full story: https://www.biba.org.uk/surface-water-flooding/
🔍 Struggling to find flood insurance? BIBA’s Flood Insurance Directory connects you with brokers who specialise in flood cover.
➡ Find cover today: www.biba.org.uk/flood-insurance-directory
