13/01/2026
At Enjay, we’ve been helping people find a way out of debt since 2008. Every January we see a rise in calls, and this year is no exception. This BBC article highlights the same issues we’re hearing from clients every day.
Debt isn’t something people often talk about, but most of us have it — mortgages, loans, overdrafts, credit cards or store cards. When these are taken out, they’re affordable. Problems usually start when circumstances change: job losses, reduced income, rising bills or changes at home.
Unfortunately, lenders often focus on collecting money rather than understanding what’s changed. This can lead to stress, constant calls and letters, and even taking on more debt just to keep up.
What many people don’t realise is that priority bills — such as rent or mortgage, utilities, council tax, food and clothing — should always come first. Creditors also have a duty to treat customers fairly.
There are free services available, such as Citizens Advice and StepChange, which do admirable work. However, many people choose Enjay because they value having a dedicated advisor and clear support throughout the process.
We work to freeze interest, stop charges and agree affordable repayments — so you only pay what you can afford. Our aim is to take on the stress, so you don’t have to.
If you’re struggling and don’t feel able to talk to friends or family, talk to us. We really can help.
👉 Message us today for a confidential chat
https://www.bbc.co.uk/news/articles/c0er4n1zelro
https://www.enjayfinance.co.uk/debt-support-hub/
Debt charities say that calls have risen compared with last year as people are urged to seek help.