15/10/2026
Who was meant to call that customer?
It is an easy question to ask when a task has been passed around the showroom without a clear owner.
In Floorcast, follow-ups can be assigned to a specific member of staff. Call when the stock arrives. Enter the fitting date. Arrange the revisit.
The job has a next step, and somebody knows it belongs to them.
What is the task that gets passed around most often in your shop?