18/02/2026
I had to give myself a minute 🤍
Yesterday I had one of those full-circle moments in my career.
Back in July 2015, when I was 24, a couple trusted me with their mortgage.
I remember sitting at their kitchen table.
Stressed. Upset. Embarrassed about their finances.
13–15 years from retirement.
Interest-only mortgage.
Debt spiralling.
In a bit of a pickle, if we’re honest.
No clear plan.
I couldn’t place them with a high street lender at the time, so I found a specialist lender who would give them a chance. It wasn’t the forever solution… it was the stepping stone.
We consolidated.
We stabilised.
We created breathing space.
Two years later, we moved them back to high street.
We built a proper plan.
We talked overpayments.
They followed the strategy.
Every couple of years we’d review.
We’d catch up on cars. On life. On dogs.
I’d normally be greeted by Otis 🐾 and have cuddles before we even started talking numbers. This time I learnt he passed away in July. I didn’t get to say goodbye. It’s funny the little things you associate with long-standing clients.
Over the years they’ve watched me grow too — from a 24-year-old adviser still growing and finding her feet… to the business owner and woman I am today.
Somewhere along the way, I stopped being “their mortgage adviser” and became a trusted, extended part of their circle.
Yesterday was our final review.
They’re nearly mortgage-free.
For the first time in my career, I left an appointment knowing they won’t need me again.
So I sat in my car… and I had to give myself a minute.
Proud.
Grateful.
A little sad.
When they first sat with me, they were overwhelmed.
Now they are confident, in control, and almost mortgage-free.
This job isn’t just about rates.
It’s about long-term strategy.
Behaviour change.
Trust.
And moments like yesterday remind me -
I don’t just do this job.
I belong doing this. 💛