What are the opening hours?

Monday 9am - 5:30pm Tuesday 9am - 5:30pm Wednesday 9am - 5:30pm Thursday 9am - 5:30pm Friday 9am - 5pm

360Coms

Call Website Contact the business

We deliver state-of-the-art business telephone systems, business mobiles and the most competitive broadband deals.

As well as finding the best value for clients, we offer outstanding customer service. Call 01480 468000 to request a review and quotation. The world is forever, changing, advancing and developing

For the 360 Coms to thrive as a business we look to the future. We understand trends and we shape our own destiny. Preparing for tomorrow is the key to today's success. Our Objective

Our mission is ongoing and is a constant reminder of the early standards we set ourselves. To offer unique and useful services
To create value
To provide the highest standards of service

Our Vision

Our vision is to grow through investment in people

To be a company where people are inspired to work and achieve greatness
To work with partners who share our future visions and creative thinking
To maximise our profits through our united team

Our Winning Culture

We are used to winning through effort and knowledge of our market
We are inspired to maximise our efforts
Everything we do, we do well
We continue to learn

02/11/2026

One call. Four possible routes.

What actually happens between a customer dialling your number and getting through to the right person? A good call flow should reflect how your business works, how your teams are set up, and the way customers tend to get in touch.

From the first greeting through to the next available colleague, that journey is worth designing carefully rather than leaving to chance.

How straightforward is your current call flow? We'd love to hear how it works for your business.

29/10/2026

Could you explain your telecoms bill in two minutes, start to finish?

A business bill should make it straightforward to see what services you have, what they cost, and who to speak to if something needs changing. Worth checking the services listed, the number of users, and whether it all still matches how your business actually runs day to day.

Clear conversations about cost help businesses plan with confidence.

Need a hand understanding your options? Speak to the team, we're happy to talk it through.

26/10/2026

An office move involves a lot more than desks, keys and a new postcode.

Phone and connectivity requirements need planning early, particularly if customers are used to calling the same number. It's worth confirming what can move across, what needs ordering new, and how the changeover will actually work, before a moving date gets locked in.

Planning a relocation soon? We're always happy to talk through the communications side of it.

22/10/2026

Here's a simple exercise worth trying with your own business number.

Call it three times. Once during a busy period, once outside your usual hours, and once when your first-choice contact isn't available.

Is the greeting clear? Does the call reach the right place? Does the message actually explain what happens next?

Listening to your business the way a customer would often reveals small, practical things worth fixing.

Have you ever actually called your own number to check? What did you find?

19/10/2026

A new starter's first day is hectic enough without missing calls or waiting around for access.

When onboarding a new colleague, communications deserve just as much attention as laptops, email and their workspace. A simple checklist helps make sure their phone number, permissions and call settings are all sorted and matched to their role before day one even starts.

What's on your business's onboarding list at the moment?

15/10/2026

When you've got a question about your account, who actually picks up the phone?

Telecoms support is about more than logging a fault ticket. Sometimes you need to add a colleague, understand a bill, or talk through a change happening in the business. Knowing who to contact makes all of that a lot easier.

At 360Coms, that's why we focus on knowledgeable, UK based support and a genuinely personal approach, real people who know your account, not a call centre queue.

Meet some of the people behind the service.

12/10/2026

We're hiring in St Ives! 👋

360Coms is looking for a Telesales Representative to join the team at our head office. You'd be phoning businesses to find out what they currently use, then booking appointments for our sales team.

The hours are 9:30am to 2:30pm, Tuesday to Thursday, so 15 hours a week. Pay is from £13.50 an hour plus £10 commission for each completed sales appointment. It's a one year fixed term contract, reviewed every three months, with progression to a permanent role considered.

Previous B2B telesales experience and a confident phone manner are a must. There's free on-site parking and a company pension, and casual dress is very much allowed.

Know someone local who'd be great at this? Share it with them. Full details and how to apply are in the first comment 👇

08/10/2026

When your receptionist is already on a call, what happens to the next one?

Your busiest moments are often exactly when a customer decides whether to wait, leave a message, or just try somewhere else. A sensible call-routing plan helps spread enquiries out and gives every caller a clearer experience, rather than leaving it down to chance.

It's worth thinking beyond the phone just ringing. What actually happens if the first person can't pick up?

We can help you explore options that suit your team. What's your current setup for busy periods?

05/10/2026

Before we talk handsets, packages or features, we want to understand how your business actually works.

Who takes your incoming calls? Which teams work remotely? Where are customers experiencing delays? What needs to change as you grow?

Those questions shape a much more useful conversation than a one size fits all quote.

What does your current setup need to do better? Tell us in the comments.

02/10/2026

Running a business across multiple sites shouldn't mean customers have to guess which office to call.

The right call-flow design directs enquiries to the right people, gives every caller a consistent welcome, and helps teams work across locations without things falling through the cracks. It starts with mapping out the customer journey first, not choosing equipment before you know what you actually need.

How does a call reach the right person in your business right now? We'd be curious to hear how you've got it set up.

Address

Unity House, 9 Stocks Bridge Way
St Ives
PE275JL

Opening Hours

Monday	9am - 5:30pm
Tuesday	9am - 5:30pm
Wednesday	9am - 5:30pm
Thursday	9am - 5:30pm
Friday	9am - 5pm

Telephone

+441480468000

Website

http://www.360coms.co.uk/

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