15/10/2026
There are so many aspects to this job beyond sorting interest rate deals so I thought I'd try and share a little bit more about what I actually do on a day-to-day basis.
More and more people will admit to asking CrapGPT for mortgage advice - but AI is no substitute for a real professional human when it comes to making and managing the largest financial commitment of your life.
This job is massively rewarding. I get to offer a tiny bit of help to people during big life events - keys to a first home, growing families, weddings, new jobs, separations, bereavements, building extensions, downsizing empty nesters, new BTL investors, moving abroad for work, self-building a dream home.
What an absolute privilege it is to be trusted to give advice to people going about their lives and to be able to add some value and clarity in their decision making.
This week especially I have been fielding difficult questions around rising interest rates. "What should we do?" "How bad is it really?" "Should we switch early in case next year is worse?" "I already have a tracker but considering a fixed" "Is now the right time to buy?" "Will I be paying 6% like the news says?" "How much will my payments go up?" "I like the tracker but I'm worried it's a mistake" "Martin Lewis says..." etc. etc. etc.
In each of these cases I have guided the client through their own specific circumstances in detail - covering all potential scenarios before arriving at a solution. In more than a few cases, the solution has been to take no action.
So my job this week has mostly been offering tangible reassurance by working through the problem with the client in a logical way. This approach takes a lot of time, a lot of care, and a lot of understanding. That is the service in a nutshell, and you won't get that from a robot. 🎤🎤🎤
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